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Showing 21 - 28 of 28 results for "Roy Morgan Industry Communications director Norman Morris"

Misperception of independence jeopardising trust

JAMIE WILLIAMSON  |  FRIDAY, 1 DEC 2017
... and mistrust cause many people to avoid seeking financial advice altogether," Roy Morgan industry communications director Norman Morris said. If they can overcome the mistrust, the findings represent a major opportunity for advisers to find new ways ...

Younger generations gaining super ground

JAMIE WILLIAMSON  |  TUESDAY, 7 NOV 2017
... have shorter term priorities such as housing affordability and lifestyle," Roy Morgan industry communications director Norman Morris said. "Concerns relating to rule changes to superannuation that are likely to occur over the many years involved and ...

Life insurance ranks lowest in customer satisfaction

ALEX BURKE  |  THURSDAY, 23 FEB 2017
... regarding poor practices in the industry and the need for increased scrutiny," Roy Morgan industry communications director Norman Morris said. "Given all this negative publicity, it is not surprising that satisfaction with risk and life has decreased ...

Big four banks missing out on customer wealth management

ALEX BURKE  |  TUESDAY, 24 FEB 2015
... money, indicating a relatively high level of customer loyalty across-the-board - Roy Morgan industry communications director Norman Morris believes the lag in wealth management business is due to leakage to the SMSF sector and industry funds. "With superannuation ...

Big four fail in cross-selling retail super funds

LAURA MILLAN  |  THURSDAY, 4 SEP 2014
... take out their superannuation through their employer rather than a planner," Roy Morgan industry communications director Norman Morris said. "The role of the employer has obviously given impetus to the strength of the industry funds whose gains appear ...

Consumer awareness of vertical integration plummets

LAURA MILLAN  |  TUESDAY, 5 AUG 2014
... is independent will become critical and should not be confused by branding," Roy Morgan industry communications director Norman Morris said. The Roy Morgan Single Source survey is based on over 50,000 interviews each year.

Low rates force banks to change term deposit strategy

LAURA MILLAN  |  THURSDAY, 12 JUN 2014
... March 2014. "Term deposits generally remain the major source of bank funding," Roy Morgan industry communications director Norman Morris said. "The rapid growth in the alternatives such as bonus interest/reward saver accounts with an increase of over ...

Over 1 million customers breakup with banks

LAURA MILLAN  |  TUESDAY, 24 SEP 2013
... to deal with and gain an understanding of the reasons behind their choice," Roy Morgan Industry Communications director Norman Morris said. Among the big four banks, ANZ had the highest proportion of customers at 4.0% (157,000) abandoning the institution ...
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