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Showing 141 - 150 of 238 results for "Ombudsman"

Life insurers should fund medical rehabilitation: MLC

KANIKA SOOD  |  MONDAY, 21 MAY 2018
... Minister for Health; they are also not subject to oversight by the Department of Health and Private Health Insurance Ombudsman. PHA is also recommending that life insurers and private health insurers be permitted to share information about compensation ...

Government names AFCA board members

ALEX BURKE  |  WEDNESDAY, 2 MAY 2018
... begin accepting complaints from November 1. Over the transition process, AFCA will work with the Credit and Investments Ombudsman (CIO), Financial Ombudsman Service (FOS) and Superannuation and Complaints Tribunal (SCT) boards. ASIC welcomed the authorisation ...

Royal Commission bad for super: Switzer

ALEX BURKE, JAMIE WILLIAMSON  |  FRIDAY, 27 APR 2018
... feelings about the Commission, arguing that while he is "someone who has always questioned publicly why the banking ombudsman was so ineffectual for customers who thought they were hard done by," the media spectacle surrounding the hearings would have ...

Royal Commission invite refused by Dover

JAMIE WILLIAMSON  |  FRIDAY, 27 APR 2018
... Costello then read from an opinion piece McMaster published on the Dover website in 2016, criticising the Financial Ombudsman Service. Reading the piece, Costello said: "FOS is unique, in that inexperienced and unqualified non-professional employees ...

Royal Commission case study: advice put retirement in ruins

JAMIE WILLIAMSON  |  THURSDAY, 19 APR 2018
... expressed by Westpac as its final offer - was declined on the same grounds. A complaint was then made to the Financial Ombudsman Service which recommended in February 2017 that Westpac pay $79,322. It was also rejected. In August 2017, FOS re-determined ...

Financial advice under the Royal Commission spotlight next month

ALEX BURKE  |  TUESDAY, 13 MAR 2018
... majority (67%) of which focus on banking, followed by superannuation (11%) and general insurance (6%). The Financial Ombudsman Service recently suggested in a submission to the Royal Commission that financial advisers account for more than a third of ...

FOS submission points finger at advisers

JAMIE WILLIAMSON  |  MONDAY, 5 MAR 2018
Financial advisers account for more than one-third of all serious misconduct issues identified by the Financial Ombudsman Service since early 2012. In a submission to the Royal Commission, FOS attributed 39% of serious misconduct identified in the last ...

Complaints authority welcomes new chair

KARREN VERGARA  |  THURSDAY, 1 MAR 2018
... mechanism that will enhance their ability to deal with large institutions. AFCA consolidated the functions of the Financial Ombudsman Service, Credit and Investment Ombudsman, and Superannuation Complaints Tribunal into one governing body. AFCA will ...

SMFSA voices support for AFCA

KARREN VERGARA  |  THURSDAY, 15 FEB 2018
... step" for the industry, according to the SMSF Association. Establishing AFCA consolidated the functions of the Financial Ombudsman Service, Credit and Insurance Ombudsman, and Superannuation Complaints Tribunal into one governing body, which was approved ...

Small advice firms face big data breach penalties

KARREN VERGARA  |  WEDNESDAY, 31 JAN 2018
... face penalties of up to $1.8 million. The stark warning comes from the Australian Small Business and Family Enterprise Ombudsman, which is urging small enterprises to prepare for data breach reporting laws effective from February 22. Ombudsman Kate Carnell ...