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Showing 161 - 170 of 238 results for "Ombudsman"

Ripoll to help victims of rogue advice

JAMIE WILLIAMSON  |  MONDAY, 14 AUG 2017
... advice recover their losses. Joining forces with Financial Rescue Australia, Ripoll said that despite the Financial Ombudsman Service's free complaints service having been established to help people recover losses, a certain level of skill is required ...

O'Dwyer names one-stop-shop dispute resolution lead

KARREN VERGARA  |  THURSDAY, 27 JUL 2017
... Authority (AFCA). The merger was flagged earlier in Budget documents stating AFCA will operate in place of the Financial Ombudsman Service, the Credit and Investments Ombudsman, and the Superannuation Complaints Tribunal from 1 July 2018. Edey retired ...

Macquarie pays the price for poor advice

JAMIE WILLIAMSON  |  FRIDAY, 9 JUN 2017
... a small number of cases are yet to be finalised as they are either the subject of litigation or a current Financial Ombudsman Service complaint.

Financial dispute authorities combined for 'one-stop-shop'

EMMA RAPAPORT  |  TUESDAY, 9 MAY 2017
... affordable process for consumers. The Australian Financial Complaints Authority (AFCA) will operate in place of the Financial Ombudsman Service, the Credit and Investments Ombudsman and the Superannuation Complaints Tribunal as an industry funded complaints ...

FPA appoints conduct commission chair

EMMA RAPAPORT  |  FRIDAY, 5 MAY 2017
... Ripoll, former Federal Member for Oxley. McDonald brings a wealth of experience to the role after serving as banking ombudsman, a presidential member of the Australian Administrative Appeals Tribunal, and chair of the Superannuation Complaints Tribunal. ...

Bus operator fails to pay super

EMMA RAPAPORT  |  MONDAY, 30 JAN 2017
... will face court over thousands of dollars of alleged underpayments. A driver for AVA Travel contacted the Fair Work Ombudsman (FWO) after staff received a text message requiring them to provide an ABN and informing them that they would be engaged as ...

CBA defends 'incorrect' personal advice claims

JAMIE WILLIAMSON  |  MONDAY, 16 JAN 2017
... personal advice was not provided," he said. Gamertsfelder also cited a review of the case conducted by the Financial Ombudsman Service in 2012 which found in favour of the bank. Despite this, Gamertsfelder did concede that the Open Advice Review program ...

Ombudsman takes on ANZ fairness role

JAMIE WILLIAMSON  |  THURSDAY, 15 DEC 2016
A Commonwealth Ombudsman is entering a newly created role at ANZ in the New Year. Joining as customer fairness advisor, Colin Neave will be charged with improving fairness of the bank's products and services for retail, small business and wealth customers ...

Super disputes kept aside in Treasury review

DARREN SNYDER  |  WEDNESDAY, 7 DEC 2016
... would not be appropriate to replace the three existing schemes - the Superannuation Complaints Tribunal (SCT), Financial Ombudsman Service (FOS) and Credit and Investments Ombudsman (CIO) - with a single scheme covering all types of financial services ...

FOS and CIO should merge: report

ALEX BURKE  |  THURSDAY, 1 DEC 2016
The Financial Ombudsman Service and the Credit and Investments Ombudsman would be better off as a single entity, according to a new Financial Counselling Australia report. The report, based on a survey of FCA members, found that 75% of financial counsellors ...