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Showing 151 - 160 of 238 results for "Ombudsman"

FSC and FOS appoint former ASX chief risk officer

ALEX BURKE  |  TUESDAY, 30 JAN 2018
The Financial Services Council and Financial Ombudsman Service named the chair of the committee tasked with overseeing the implementation of the Life Insurance Code of Practice. Anne Brown joins the Life Code Compliance Committee (LCCC) while also serving ...

AFCA, key housing bills passed

EMMA RAPAPORT  |  THURSDAY, 7 DEC 2017
... consumers, small businesses and retail investors. The new authority combines three oversight bodies - the Financial Ombudsman Service (FOS), the Credit and Investments Ombudsman (CIO) and the Superannuation Complaints Tribunal (SCT) - into a 'one-stop-shop' ...

Federal Government names Royal Commission lead

JAMIE WILLIAMSON  |  MONDAY, 4 DEC 2017
... that resonates throughout our industry is amply demonstrated by the miniscule number of complaints to the Financial Ombudsman Service about the stockbroking industry. For the year ended June 2017, FOS received a total of 39,479 disputes. Of these only.003% ...

O'Dwyer urges AFCA consultation

KARREN VERGARA  |  FRIDAY, 3 NOV 2017
... noted. Treasurer Scott Morrison set in motion the establishment of a one-stop-shop dispute body to replace the Financial Ombudsman Service, the Credit and Investments Ombudsman and the Superannuation Complaints Tribunal in presenting this year's budget. ...

FS Live Blog: 2017 AFA National Adviser Conference

MICHELLE BALTAZAR  |  TUESDAY, 10 OCT 2017
... government reforms due next year, including the transition to AFCA, the Australian Financial Complaints Authority, a one-stop ombudsman service for consumer complaints on financial services and superannuation. The Minister reiterated the government's ...

NAB launches customer chatbot app

KARREN VERGARA  |  FRIDAY, 6 OCT 2017
... the wider banking industry, ASIC and customers to address concerns raised in the Small Business and Family Enterprise Ombudsman Kate Carnell's Small business loans inquiry report, Cook said.

Life insurance complaints down: FOS

JAMIE WILLIAMSON  |  FRIDAY, 6 OCT 2017
... Disputes surrounding investments, advice and life insurance accounted for 9% of all disputes accepted at the Financial Ombudsman Service of Australia last financial year. In its annual report FOS outlined that of the 22,475 disputes it accepted over ...

Industry body questions AFCA funding model

EMMA RAPAPORT  |  THURSDAY, 28 SEP 2017
... complaints. To illustrate their point, the AIST made reference to the number of complaints received by the Financial Ombudsman Service in 2015-2016 - 34,095, mostly regarding financial advice - and compared them to the number complaints received by the ...

Xenophon team introduce unpaid super Bill

KARREN VERGARA  |  MONDAY, 11 SEP 2017
... aligning super guarantee payments to the wage cycle, abolishing the monthly $450 threshold, and granting the Fair Work Ombudsman greater power to recoup unpaid super has been introduced in Parliament. Rebekha Sharkie, federal member for Mayo, South Australia ...

Panel appointed to ease AFCA transition

JAMIE WILLIAMSON  |  WEDNESDAY, 23 AUG 2017
... consumers, small business and industry," O'Dwyer said. Those appointed to the expert panel are: Shane Tregillis, chief ombudsman, Financial Ombudsman Service; Helen Davis, chair, Superannuation Complaints Tribunal; Robin Buckham, director at Self Employed ...