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Showing 1 - 10 of 158 results for "Telephone"

Four men charged over sophisticated bond scam

MATTHEW WAI  |  FRIDAY, 8 AUG 2025
... financial products via fictitious investment comparison websites and Facebook advertisements. Investors were contacted by telephone and/or email and then provided with fake, branded prospectuses and other documentation which ASIC described as "high quality ...

Fair Work ruling, ASIC put offshoring arrangements on notice

KARREN VERGARA  |  THURSDAY, 14 NOV 2024
... liaise with clients of MyCRA Lawyers and with banks and other credit agencies on behalf of those clients. She did so by telephone and email. She described the work as involving investigating credit claims on clients' behalf," FWA documents show. Pascua ...

FSU campaigns against workplace surveillance

JAMIE WILLIAMSON  |  FRIDAY, 30 AUG 2024
... that, in financial services, typically "communication surveillance extends to all communication platforms including telephone, email, Teams, Zoom, instant messaging, corporate social media, LinkedIn, and any other platforms used on corporate systems. ...

Wealth managers rev up for Lifeline, Starlight

KARREN VERGARA  |  FRIDAY, 19 JUL 2024
... cause. We're eager to welcome everyone back this November for a day of fun and philanthropy." Lifeline's 24-hour telephone crisis line, 13 11 14, operates in 41 centres with the help of 10,000 volunteers who assist Australians experiencing emotional ...

ASIC calls out sloppy adviser data

KARREN VERGARA  |  MONDAY, 1 JUL 2024
... the adviser's approved qualification(s), ability to provide tax (financial) advice services, business address and telephone number," ASIC said. AFSLs can rectify incorrect information by lodging a "maintain transaction" via ASIC Connect that comes ...

Australian Unity lashed by ASIC over TMD questionnaire

JAMIE WILLIAMSON  |  THURSDAY, 6 JUN 2024
... which responses would place them outside of the fund's target market, and that Australian Unity also followed up with telephone communications to provide clients a further opportunity to change their responses to fit into the target market. Under the ...

ASIC issues warning over scammers using fake AFSLs

ELIZA BAVIN  |  FRIDAY, 3 MAY 2024
... to an online enquiry form which scammers use to collect personal information, such as their name, email address, and telephone number. Those targeted are often provided with fake investment materials and disclosure documents. ASIC added the scammers ...

Life, funeral insurers cop $14m fine

KARREN VERGARA  |  WEDNESDAY, 5 JUL 2023
... been offered, resulting in poor consumer outcomes," she said. In 2019, ASIC consequently banned unsolicited cold call telephone sales of direct life insurance and consumer credit insurance. The ban was superseded by reforms to the anti-hawking regime ...

Large AFSLs lead advice complaints: AFCA

KARREN VERGARA  |  THURSDAY, 22 JUN 2023
... person under investigation, other than calling him "Mr. S", saying that the adviser impersonated a client during two telephone conversations with a bank to facilitate a transaction for the client's benefit. "The relevant provider did not obtain any ...

Industry fund bags consecutive customer experience award

ANDREW MCKEAN  |  MONDAY, 27 MAR 2023
... independent assessments using 30 key customer-focused behaviours for each interaction, were completed via anonymous telephone conversations.
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