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Showing 81 - 90 of 159 results for "Telephone"

Citi to roll out voice biometric authentication

MARK SMITH  |  FRIDAY, 20 MAY 2016
Reciting PINs, passwords and answers to security questions to telephone customer service staff will soon be a thing of the past for Citi's Australian consumer banking customers as the bank rolls out voice biometric authentication. The technology identifies ...

Financial planners improve standing in annual trust survey

MARK SMITH  |  TUESDAY, 17 MAY 2016
... record highs near the top of the table and also public servants 39% (up 4%) - also at a new record high." The Roy Morgan telephone survey was conducted on the nights of May 4-5, 2016, with 655 Australian men and women aged 14 and over. Click here to ...

Research places State Super on top

KERRIE SYDEE  |  THURSDAY, 12 MAY 2016
... superannuation funds. "Furthermore, the results showed that our administrator, Pillar Administration, provides excellent telephone service to our members, with a mean satisfaction score of 8.4 out of 10, compared with a mean satisfaction score of 6.9 ...

LGS appoints head of advice

MARK SMITH  |  WEDNESDAY, 11 MAY 2016
... way they access this advice. "That's why Andrew will be developing and enhancing multiple advice channels, including telephone, web-based advice and advice in the workplace to complement LGS' core face-to-face services. "At the same time we have asked ...

Australian pre-retirees streets ahead of US

MARK SMITH  |  TUESDAY, 22 SEP 2015
... showed that in Australia the mean balance for those aged 55 to 59 was $203,909 and $172,767 for those aged 65 to 69. Telephone polling by Bankrate found that just 19% of working Americans are saving more for retirement now than they were one year ago ...

Australia's insatiable online appetite

ALEX DUNNIN  |  MONDAY, 8 DEC 2014
... 2013-14 while data downloads through handsets jumped 97%. The implication is fewer Australians are relying on fixed-line telephone connections, eg, fixed-line services have declined 2% and more than half of 25-34 year olds only have a mobile service. ...

ASIC: Beware fake forex website

MARK SMITH  |  TUESDAY, 16 SEP 2014
... overseas-based account or to a person overseas, or requests to pay taxes or fees before a loan can be provided; repeated telephone calls or emails; offers of an interest rate substantially lower than what is available from legitimate lenders; and offers ...

Tribunal sees rise in super admin complaints

ALICE URIBE  |  WEDNESDAY, 13 AUG 2014
... an increase in complaints to the SCT, with 657 being received, up 4.6% (last quarter- 628) from the previous quarter. Telephone inquiries were up 2.5% to 3.072, with complaint related inquiries making up 15.8% of the total. In its quarterly bulletin ...

CFMEU organiser posed as Cbus employee

JAMES FERNYHOUGH  |  TUESDAY, 15 JUL 2014
... Melbourne" who worked for Cbus to give him "secret information" about Lis-Con employees, including names, addresses, and telephone numbers. Lis-Con managing director Eoin O'Neill disputed the claim that Lis-Con was behind on its super payments. "At that ...

PROFILE: Westpac GM of bank financial planning

JAMES FERNYHOUGH  |  MONDAY, 31 MAR 2014
... got a job on the inquiry desk of what was then the Bank of New South Wales. A lot has changed since then. "We had no telephone banking in those days, there were no computers, everything was done by hand," he says. "You even used to be able to smoke in ...