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Showing 51 - 60 of 158 results for "Telephone"

Royal Commission tables life insurance policy questions

KARREN VERGARA  |  THURSDAY, 27 SEP 2018
... starters, Counsels Assisting Rowena Orr and Mark Costello asked if the sale of direct sale of insurance via outbound telephone calls should be banned. If not, they questioned whether the current regulatory regime governing this practise is adequate to ...

Charities losing $180m a year to gender pay gap

KANIKA SOOD  |  WEDNESDAY, 26 SEP 2018
... the revenue, with charities spending roughly 11.6% more than 2015. More than half of their spending is employee costs. Telephone fundraising was found to be pesky but effective. The report found 78% disliked being asked for money on the phone, yet 24% ...

ClearView breached anti-hawking law 300k times

KARREN VERGARA  |  MONDAY, 10 SEP 2018
... the staff engaged in "manipulative" tactics and pressured customers to acquiesce to a buy an insurance policy. In one telephone call Orr played, the sales agent used fast-paced and inaudible language that confused customers yet ended up committing the ...

Super enters new digital advice realm

HARRISON WORLEY  |  THURSDAY, 26 JUL 2018
... starting to play an important role in the hybrid advice experience being built by many superannuation funds combining telephone and face to face advice with digital," he said. Link Group chief executive of fund administration Suzanne Holden said the ...

Industry fund grows advice access

HARRISON WORLEY  |  WEDNESDAY, 25 JUL 2018
... financial advice" as the key to members retiring in comfort, only 8% of the fund's active members currently access the telephone and face-to-face advice it offers through its helpline and Industry Fund Services. The industry fund hopes to spur growth ...

Age pension application difficult: Report

HARRISON WORLEY  |  WEDNESDAY, 20 JUN 2018
... up hope of accessing their entitlements. In response, the retirement fintech developed a service combining accessible telephone service and a simple web-based age pension application process that it claims solves many of the issues identified in the ...

Life insurance regulation needs government backing: Poll

KARREN VERGARA  |  WEDNESDAY, 2 MAY 2018
... includes: failing to meet community expectations and reputation risk (54%); unconscionable or misleading conduct in telephone sales (31%); and breaching the boundaries of general advice (15%). Participants also expressed support for the industry to take ...

Chief economist update: View from the National Farmers' Federation

BENJAMIN ONG  |  TUESDAY, 24 APR 2018
... Australian agriculture industry published on this page yesterday titled, " Malcolm puts agriculture in the middle ". We had a telephone conversation where Scott told me that while he agrees with the overall discussion of my piece; there is more to agriculture ...

Advisers no longer standing still on social media

DARREN SNYDER  |  MONDAY, 16 APR 2018
... has fallen in recent years, the social media consultant added. This said, advisers continue to rely on emails and the telephone as primary sources of communication with clients. However, Loneragan points to 2017 Sensis data which shows about 79% of Australians ...

Link Advice chief departs in business restructure

ALEX BURKE  |  WEDNESDAY, 4 APR 2018
... advice business." "Bringing our market leading digital advice capabilities together with our experience and expertise in telephone and face to face advice, we are well positioned to help the superannuation industry to provide affordable and accessible ...