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Showing 21 - 30 of 158 results for "Telephone"

High Court dismisses Westpac appeal

JAMIE WILLIAMSON  |  WEDNESDAY, 3 FEB 2021
... Australia dismissed Westpac's appeal, determining the financial product advice Westpac gave to 14 members via two 2014 telephone campaigns related to super switching was personal advice, consistent with the definition outlined in section 766B(3)(b) ...

Mayfair 101 heads to mediation

ELIZABETH MCARTHUR  |  FRIDAY, 11 DEC 2020
In what seems to be a win for the embattled business, the federal court has consented to Mayfair 101's request that a mediation be ordered in proceedings brought by ASIC. "Today's court outcome is a big win for our investors. This matter should have ...

Aware Super completes WA Super merger

KANIKA SOOD  |  FRIDAY, 4 DEC 2020
... increase hours of service and support following the integration of the WA Super service centre into Aware Super's telephone-based member service centre. "As we expand our footprint in WA, we look forward to exploring further opportunities to invest ...

RC recommendations closer to legislation

KARREN VERGARA  |  FRIDAY, 13 NOV 2020
... financial products - insurance products, superannuation, shares and other managed investment schemes - via an unsolicited telephone call or any form of "real-time interaction in the nature of a discussion or conversation". Case studies such as ClearView ...

Aware Super in-houses fund administration

KANIKA SOOD  |  TUESDAY, 27 OCT 2020
... and communication and engagement with members -- which will all be done in-house after the switch. Aware already has a telephone contact centre in Melbourne while Mercer has provided certain communication services to some Aware Super members and employers ...

Another merger at First State Super

KANIKA SOOD  |  THURSDAY, 30 JUL 2020
... services and support in the state," Stewart said. "Following the merger, we will have additional representatives of our telephone-based Member Service Centre based in WA. This means, our members in the West will be able to contact us throughout full ...

ASIC secures $160m in remediation over junk credit insurance

ALLY SELBY  |  THURSDAY, 14 MAY 2020
... consumers and ensure ongoing public transparency," the watchdog said. To safeguard consumers, ASIC has banned "cold-call" telephone sales of consumer credit insurance, worked with industry to incorporate a four-day deferred sales period into the Banking ...

Janus Henderson AGM to go ahead

ELIZA BAVIN  |  TUESDAY, 21 APR 2020
... refused entry," the company said. "Shareholders are strongly encouraged to vote and submit their proxy by internet, by telephone or by signing and returning the proxy card." Janus Henderson added that in order to keep in-person attendance to the bare ...

AMP Life, AMP Capital fined

ELIZABETH MCARTHUR  |  TUESDAY, 17 MAR 2020
... rather than transitioning to the CFS MySuper product. ASIC's case focuses on template letters sent to members and 46 telephone calls made in accordance with scripts. ASIC also alleges that CFSIL failed to provide a "general advice warning" during ...

ASIC drags CFS to court over MySuper

ELIZABETH MCARTHUR  |  TUESDAY, 17 MAR 2020
... rather than transitioning to the CFS MySuper product. ASIC's case focuses on template letters sent to members and 46 telephone calls made in accordance with scripts. ASIC also alleges that CFSIL failed to provide a "general advice warning" during ...