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Showing 11 - 20 of 158 results for "Telephone"

Adviser imprisoned for super fraud

CHLOE WALKER  |  THURSDAY, 15 DEC 2022
... names, to communicate directly with their superannuation funds. In addition, Goel impersonated his clients over the telephone when communicating with their superannuation funds. After funds were successfully released into the bank accounts, Goel retained ...

ANZ to pay $42m in insurance lawsuit

CASSANDRA BALDINI  |  MONDAY, 14 NOV 2022
... ANZ offered inappropriate personal advice to some customers who purchased the policies in a bank branch or over the telephone. Slater and Gordon has also reached an agreement with the Commonwealth Bank. Commonwealth Bank will pay $50 million though said ...

ASIC response to Freedom Insurance saga continues

JAMIE WILLIAMSON  |  WEDNESDAY, 17 AUG 2022
... and ClearView Life Assurance. ASIC has been working on the Freedom case since, having implemented a ban on 'cold call' telephone sales of direct life insurance and consumer credit insurance in 2019 and suing both the company's former managing director ...

Chorus of self-interest in financial advice: SCA

JAMIE WILLIAMSON  |  WEDNESDAY, 6 JUL 2022
... through their financial decision-making, typically targeting those in their 50s and over. "The service combines free telephone and in-person financial advice to help people understand the risks they need to manage. It backs this up with product comparison ...

Spirit Super member data exposed after security attack

ANDREW MCKEAN  |  MONDAY, 30 MAY 2022
... akin to the information found in an annual statement. It includes items like name, addresses, ages, email addresses, telephone numbers, member account numbers and member balances. Though the stolen data doesn't include dates of birth, government identification ...

CBA pleads guilty to selling junk insurance

ANNABELLE DICKSON  |  MONDAY, 1 NOV 2021
... CBA's promotion and sale of CreditCard Plus and Loan Protection policies as an add-on insurance product in branches, by telephone and online. ASIC alleged between 2011 and 2015, CBA made false or misleading representations to customers that they ...

Criminal charges filed against CBA

ELIZABETH MCARTHUR  |  FRIDAY, 17 SEP 2021
... CBA's promotion and sale of CreditCard Plus and Loan Protection policies as an add-on insurance product in branches, by telephone and online. ASIC alleges that between 2011 and 2015, CBA made false or misleading representations to customers that the ...

OnePath to remediate over pressure selling

ELIZABETH MCARTHUR  |  MONDAY, 12 JUL 2021
OnePath Life is repaying customers to the tune of $35 million due to poor telephone sales practices. Following an ASIC intervention and action, OnePath was found to have sold life insurance over the phone between 2010 and 2016 using pressure selling ...

Adviser faced with further dishonesty charges

ANNABELLE DICKSON  |  MONDAY, 3 MAY 2021
... AustralianSuper as being the members in question. ASIC also listened to sound recordings that AustralianSuper had taken of telephone calls relating to the hardship applications and alleged individuals impersonated members on some of the calls. AustralianSuper ...

Vanguard UK upends cost of advice

KARREN VERGARA  |  TUESDAY, 20 APR 2021
... balances of over £100,000 ($179,000) will receive more support via a team of financial planners available over the telephone or video, as well as an annual review. Clients with over £750,000 ($1.3m) have a dedicated financial planner. Head of Vanguard ...