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Showing 121 - 130 of 158 results for "Telephone"

FIX adoption critical to growth

RUTH LIEW  |  FRIDAY, 13 MAR 2009
More than 25 per cent of trade orders placed with brokers are still conducted through the old-fashioned telephone - a trend that will hamper operation and cost efficiencies in the long run, says an industry expert. Michael Corcoran, ITG head of sales ...

Maritime Super sets sail

MICHAEL HOBBS  |  TUESDAY, 10 MAR 2009
... resource to provide financial planning advice, enhance our delivery for members both face to face, online and on the telephone. The key focus is keeping costs down across the services we offer to all member," he said. The fund now offers five different ...

NAB deploys Telstra tech

COMPANY RELEASE  |  THURSDAY, 5 MAR 2009
National Australia Bank is improving its telephone banking with a new speech recognition product from Telstra and VeCommerce. The new service is designed to improve NAB's telephone banking experience, as customer enquiries are directed to the most appropriately ...

Sunsuper cuts fees, adds FP service

MICHAEL HOBBS  |  THURSDAY, 5 MAR 2009
... through all life stages. The spokesperson said the fund expects to hire more financial planners for the service in its telephone based member advice centre (MAC). Sunsuper currently has approximately 15 qualified financial planners.

Advisers happier with wrap service

MICHAEL HOBBS  |  THURSDAY, 22 JAN 2009
... seven per cent to 91 per cent over a one-year period. The research, found 93 per cent of advisers are satisfied with the telephone support they have received and almost three fifths were 'highly satisfied' with the service, particularly the level of ...

Storm staff lose jobs

MICHAEL HOBBS  |  FRIDAY, 16 JAN 2009
... financial planning firms are assisting Storm Financial's clients and the FPA would continue to provide help through its telephone help line which was launched before Christmas last year. Bloch said the FPA's focus is Storm Financial's clients. "At the ...

Negline joins Rainmaker

MICHELLE BALTAZAR  |  WEDNESDAY, 3 SEP 2008
... edition of The Australian Journal of Financial Planning can contact Tony on [email protected] or telephone 02 8234 7537.

Account switching is too much trouble

... criticised the ABA for not allowing for any redress if banks flout the guidelines. But in a proposal reminiscent of how telephone number portability revolutionised phone competition, the CALC has proposed that the committee look at a scheme where bank ...

FutureWise on track with advisers

RUTH LIEW  |  TUESDAY, 24 JUN 2008
... Macquarie Life products. Results show 45 per cent of users ranked Macquarie Life nine out of 10 or a full score for its telephone and email support services. In addition, 40 per cent of respondents provided a nine out of 10, or 10 out of 10, for the ...

Financial Ombudsman Service launched

RUTH LIEW  |  WEDNESDAY, 21 MAY 2008
... companies, stockbrokers, investment managers and financial planners. Approximately 10,000 consumer disputes and over 100,000 telephone enquiries were handled across the three operations in the last reporting period. ASIC deputy chairman, Jeremy Cooper ...