Newspaper icon
The latest issue of Financial Standard now available as an e-newspaper
READ NOW

Search Results

Showing 81 - 90 of 238 results for "Ombudsman"

BOQ expects to back pay $11m in SG

KARREN VERGARA  |  WEDNESDAY, 30 SEP 2020
... completes a broader external wage analysis and review for enterprise agreement employees." It has advised the Fair Work Ombudsman and the Financial Services Union of the errors, and engaged external third parties to assist with the analysis and remediation ...

817 super complaints during COVID-19

ELIZABETH MCARTHUR  |  WEDNESDAY, 23 SEP 2020
... complaints relating to travel insurance and early access to superannuation in particular," AFCA chief executive and chief ombudsman David Locke said. "With the early access to superannuation, complaints initially related to delays in payments. It was ...

Interim insolvency protections extended

KARREN VERGARA  |  THURSDAY, 10 SEP 2020
... time to pay or respond has increased from 21 days to six months. The Australian Small Business and Family Enterprise Ombudsman Kate Carnell welcomed the extension. "These necessary measures give otherwise viable small businesses more time to recover ...

AMP deed of release bars advisers joining class action

ELIZABETH MCARTHUR  |  MONDAY, 7 SEP 2020
... said. "Throughout the process AMP has consulted with affected advisers, the industry associations and the Small Business Ombudsman, including participating in several mediation sessions with advisers. We are providing support to advisers to help them ...

AMP does not treat advisers fairly: Poll

ELIZABETH MCARTHUR  |  TUESDAY, 1 SEP 2020
... against AMP by its own advisers over the reduction in BOLR values. The Australian Small Business and Family Enterprise Ombudsman has continued to urge AMP to mediate with its advisers. By January 2020, the ombudsman had been approached by more than 80 ...

AFCA creates new role

ANNABELLE DICKSON  |  TUESDAY, 4 AUG 2020
... commercial partnerships - integrated customer service and manager of customer strategy. AFCA chief executive and chief ombudsman David Locke said: "Campbell has a strong background in managing and tailoring the membership experience. He brings a wealth ...

Advisers file class action against AMP

JAMIE WILLIAMSON  |  WEDNESDAY, 29 JUL 2020
... expected to be filed in February but was delayed again. It comes as the Australian Small Business and Family Enterprise Ombudsman refers numerous BOLR-related cases for mediation on the back of more than 100 complaints, and calls for a review of AMP's ...

Ombudsman demands changes for small business insolvencies

ANNABELLE DICKSON  |  TUESDAY, 21 JUL 2020
The Australian Small Business and Family Enterprise Ombudsman Kate Carnell is calling for a number of measures to be put in place to protect small businesses from a 'tsunami' of insolvencies. In the latest Insolvency Practices Inquiry report ...

Stimulus stutters amid record unemployment

ELIZABETH MCARTHUR  |  FRIDAY, 17 JUL 2020
... billion and likely to run until March 2021. While JobTrainer was welcomed by state governments and the small business ombudsman, many others called for an extension to JobKeeper as priority in light of the increased unemployment numbers. J.P. Morgan ...

AMP advisers low priority for ASIC

ELIZABETH MCARTHUR  |  WEDNESDAY, 15 JUL 2020
... matters for these hundreds of small businesses." O'Neil said that the Australian Small Business and Family Enterprise Ombudsman has received over 100 complaints from the financial advisers affiliated with AMP. Those complaints were about the BOLR changes ...