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Showing 281 - 290 of 312 results for "AFCA"

AFCA appoints new ombudsman

DARREN SNYDER  |  THURSDAY, 7 FEB 2019
... appointment that will be dedicated to resolving disputes for small businesses including financial services firms. Joining AFCA from February 12 is Geoff Browne. He will become AFCA's first lead ombudsman - small business. Browne was the Victorian Small ...

FSC extends life code consultation deadline

KARREN VERGARA  |  THURSDAY, 24 JAN 2019
... heard," Loane said. The ultimate goal, she said, is for the code to be registered with ASIC. The code is enforced by the AFCA-administered independent body called the Life Code Compliance Committee. "Every aspect of the life insurance industry is under ...

MYEFO: Regulatory funding increases, Budget surplus doubles

DARREN SNYDER  |  MONDAY, 17 DEC 2018
... services industry," the MYEFO statement said. This is in addition to Budget 2018 announcing further funding for ASIC, APRA and AFCA, which also form part of MYEFO. Elsewhere, the government's spending on aged care is expected to reach a record $23.5 ...

Complainants most satisfied with life insurers

KARREN VERGARA  |  TUESDAY, 11 DEC 2018
... scheme to deal with complaints that they are not able to resolve internally. The Australian Financial Complaints Authority (AFCA) was legislated for these purposes. Since launching on November 1, it has received more than 6000 complaints.

AFCA receives 500 super complaints in first month

HARRISON WORLEY  |  THURSDAY, 6 DEC 2018
... copped more than 500 complaints to the Australian Financial Complaints Authority in the body's first month of operation. AFCA busily began its life last month, with more than 6000 complaints lodged in its first 30 days, and after taking responsibility ...

AFCA creates small businesses ombudsman role

KARREN VERGARA  |  FRIDAY, 16 NOV 2018
The newly established Australian Financial Complaints Authority (AFCA) will appoint an ombudsman dedicated to helping small businesses resolve disputes with their financial service providers. AFCA will consider complaints from small businesses with ...

FSC revamps life insurer code

KANIKA SOOD  |  MONDAY, 12 NOV 2018
... chief executive Sally Loane said the ultimate goal is for the code to be registered with ASIC. The code is enforced by the AFCA-administered independent body called Life Code Compliance Committee. "Every aspect of the life insurance industry is under ...

One-stop complaints shop opens

DARREN SNYDER  |  THURSDAY, 1 NOV 2018
... financial complaints, whether they be related to banks, credit providers, insurance companies or superannuation funds," he said. "AFCA will have significantly higher monetary limits and compensation caps than were available under the Financial Ombudsman ...

An insight into AFCA workload

DARREN SNYDER  |  TUESDAY, 30 OCT 2018
... resolved 512 complaints, which was a decrease on the prior quarter as a focus was placed on recruitment and training for the AFCA transition. Davis said the SCT hired 10 new staff in recent months and more staff will join over the rest of 2018. "The ...

ASIC and Austplan agree to mutual breakup

DARREN SNYDER  |  FRIDAY, 26 OCT 2018
... policy until the AFSL cancellation takes effect; and maintain its membership of Australian Financial Complaints Authority (AFCA) until all consumer complaints have been resolved. It will also have to retain all materials relating to personal advice provided ...