The latest issue of Financial Standard now available as an e-newspaper

READ NOW

Superannuation

Retail funds close member satisfaction gap

BY JAMES FERNYHOUGH | FRIDAY, 31 JAN 2014 11:25AM

Industry super fund members are more satisfied with the financial performance of their funds than members of retail funds, but the gap is closing, according to a new survey released by Roy Morgan.

Upgrade your subscription to access this article

And gain access to:

All website content, including archived news
Home page news customisation
Tech Zone, your technical resource library

And more

Already A Subscriber?

UPGRADE SUBSCRIPTION

Read more: Roy Morgan, ANZ, Catholic Super, Colonial First State, Suncorp, Superannuation

VIEW COMMENTS

Related News

►	TCorp chief investment officer retires
►	arcpoint OCIO scores more mandates, Larapinta Private launches
►	AMP, CFS, MLC post double-digit returns
►	Industry leaders and rising stars named at MAX Awards
►	NGS Super names chief member officer
►	Retirement fears persist despite rising preparedness: CFS
►	'Shockproof' portfolios integrate geopolitical risks: CIO
►	ATO sounds alarm as Payday Super deadline nears
►	HUB24 expands retirement options with TAL
►	CFS plots 'largest' retirement product expansion with new alliance

Editor's Choice

WAM active strategy delivers 75.5%

MATTHEW WAI

WAM Active (ASX: WAA), one of Wilson Asset Management's active listed investment companies, has recorded 75.5% in investment performance in the 12 months to 30 June 2026.

Entireti names former Perpetual chief as chair

RIDDHIMA TALWANI

Entireti has named a former chief executive of Perpetual as chair of its board.

Super funds fail customer service test: SCA

KARREN VERGARA

Superannuation funds are apathetic, dismissive and continue to fail members at the most basic service level, a new investigation from Super Consumers Australia (SCA) reveals, which slapped the industry with an overall failing grade on customer satisfaction.

KKR joins consortium to acquire ASX-listed Steadfast

RIDDHIMA TALWANI

Global investment firm KKR has joined a consortium, including Amwins Group and Dragoneer Investment Group, as a co-lead investment partner to acquire ASX-listed general insurance broker Steadfast.

Videos

Brought to you by

Product showcase: A guaranteed future

Strength amid noise

The market has changed. The opportunity hasn't.

Global economic outlook and the case for local currency emerging market debt: Resilience, risk, and opportunity

SMILE through retirement - tackling the top 5 (Sequencing, Market, Inflation, Longevity, Emotion) retirements risks

Maintaining a fundamental focus in a world obsessed with the short term

Follow the leaders

MORE VIDEOS

Products

'Guide To' Series

Pocket investment guides featuring adviser case studies and a glossary.

MORE INFO

Publisher's Forum

Investing trends and strategies from the industry’s thought leaders.

MORE INFO

Product Showcases

Putting the spotlight on investment products that matter.

MORE INFO

Expert Feed

Christian Mueller-Glissmann

Head of Asset Allocation Research

Goldman Sachs

When geopolitics becomes a portfolio risk

Geopolitics is back - again - and Australian investors can no longer treat it as distant background noise.

READ MORE

Tania Milnes

General Manager Membership

Financial Advice Association Australia

Does association membership still matter?

With all the changes the advice sector has experienced in recent years, such as regulatory reform and increased education and professional standards ...

READ MORE

Effie Dimitropoulos

Chief executive

AUDD

Digital assets and where they stand in 2026

So far in 2026 digital assets have captured the headlines largely for the wrong reasons, but that doesn't tell the full story.

READ MORE

Jessica Sclafani

Global retirement strategist

T. Rowe Price

Rethinking default design in a changing market environment

The evolution underway in the US DC system highlights the value of periodically reassessing default design assumptions.

READ MORE

Industry Events

MORE INDUSTRY EVENTS

JUL

Advisers Big Day Out - Geelong

Featured Profile

MORE PROFILES

Blake Briggs

CHIEF EXECUTIVE OFFICER
FINANCIAL SERVICES COUNCIL

Since becoming chief executive, Blake Briggs has renewed the Financial Services Council's influence, expanded the membership base, and strengthened its policy and advocacy credentials. Karren Vergara writes.

READ MORE