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Showing 951 - 960 of 5292 results for "customer"

Life Code update expands consumer protections

JAMIE WILLIAMSON  |  WEDNESDAY, 22 JUN 2022
... using cooling off or deferred premiums and a ban on refusing a quote. It is also tying salespeople's remuneration to good customer outcomes to ensure they're not incentivised to pressure sell. The updates also include extending the 30-day cooling off ...

Resolution Life builds out Australasian leadership

JAMIE WILLIAMSON  |  TUESDAY, 21 JUN 2022
Resolution Life has welcomed a chief customer and operating officer and a customer experience lead to its executive team. Paul Tarlinton is taking on the chief customer and operating officer role within the Australasian business on a permanent basis. ...

BTC Markets gains ASFL

CHLOE WALKER  |  TUESDAY, 21 JUN 2022
Melbourne-based BTC Markets has become Australia's first crypto exchange to successfully go through the full AFSL application process, via sister company BTCM Payments. BTC Markets said the AFSL will enable it to further bridge the crypto and traditional ...

ISPT appoints investment manager

CASSANDRA BALDINI  |  MONDAY, 20 JUN 2022
Industry Super Property Trust has appointed Zoe Ferrari as its newest investment manager based in Canberra, saying the hire reflects an ongoing commitment to the nation's capital. Ferrari joins a growing team and will be working alongside senior ...

Selfwealth announces crypto offering

CASSANDRA BALDINI  |  MONDAY, 20 JUN 2022
Selfwealth is set to become the first investment platform to offer a direct investment into five cryptocurrencies from June 30. The wealth creation disruptor has partnered with digital currency exchange BTC Markets to offer Bitcoin, Ethereum, Ripple ...

MLC Life chief executive to depart

JAMIE WILLIAMSON  |  FRIDAY, 17 JUN 2022
... the future of MLC Life Insurance as we face the challenges of a fast-changing life insurance sector and ever evolving customer needs." He also thanked Cook for his service. "During his tenure, Rodney commenced an important change to our culture and mindset ...

HESTA names new chief growth officer

ANDREW MCKEAN  |  WEDNESDAY, 15 JUN 2022
HESTA has promoted customer experience and insights leader Sam Harris to chief growth officer. Harris first joined HESTA in 2012 and has been a member of the fund's leadership team since 2015. Harris was later appointed head of insights and customer ...

Crypto companies halt withdrawals

ANDREW MCKEAN  |  TUESDAY, 14 JUN 2022
International cryptocurrency platforms Celsius and Binance temporarily suspended customer withdrawals. Yesterday, the world's largest crypto exchange, Binance, suspended withdrawals on the Bitcoin network. In a statement, Binance said: "This is ...

Superhero, Swyftx in $1.5bn merger

CASSANDRA BALDINI  |  WEDNESDAY, 8 JUN 2022
Superhero and Swyftx will merge to establish a $1.5 billion financial services giant with over 800,000 customers. The partnership between digital asset broker Swyftx and share trading and investment and superannuation platform Superhero is expected ...

Cbus, Hostplus take out customer satisfaction awards

CHLOE WALKER  |  WEDNESDAY, 8 JUN 2022
Cbus and Hostplus have taken out titles at Roy Morgan's annual Customer Satisfaction Awards. Cbus was awarded the Industry Superannuation Fund of the year, while Hostplus won Major Superannuation Fund of the Year. This was the first time either super ...