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Showing 981 - 990 of 5292 results for "customer"

Macquarie responds to term deposit scam

CHLOE WALKER  |  THURSDAY, 28 APR 2022
Macquarie Group has issued an official warning to customers after someone posed as a staff member and swindled a widow out of $760,000. Macquarie Group has said it is aware of a scam using its name to solicit fake term deposit applications through a ...

Reframing disability: A world-changing opportunity

ANDREW MCKEAN  |  THURSDAY, 28 APR 2022
... just medical information and really get to be afforded the opportunity to build a really great relationship with their customer." Such a positive relationship will help those still dealing with the health and physical challenges associated with their ...

Commonwealth Bank appoints new chair

ELIZABETH MCARTHUR  |  WEDNESDAY, 27 APR 2022
Commonwealth Bank has appointed a new chair of the board, with Catherine Livingstone departing in August. Livingstone has decided to retire from the CBA board after the finalisation of the financial statements and accounts for this financial year. In ...

Cbus hires retirement, product governance leads

JAMIE WILLIAMSON  |  TUESDAY, 26 APR 2022
... for "the end-to-end process and controls used to design, launch and monitor the product to ensure it meets commercial, customer and regulatory requirements". He will also be responsible for the policies, processes and systems used to ensure alignment ...

Integrity Life appoints chief technology officer

ELIZABETH MCARTHUR  |  TUESDAY, 26 APR 2022
... Life's leadership team has had a refresh recently, with Russell Hannah joining as general manager sales, marketing and customer experience, Gary Bailison as general manager product and proposition, Andrew Katon as chief financial officer and chief actuary ...

Six cases brought against Westpac now finalised

JAMIE WILLIAMSON  |  FRIDAY, 22 APR 2022
The six Federal Court cases brought against Westpac by ASIC late last year have been finalised, with the banking giant to pay a total of $113 million in penalties. A decision in the final of the six matters, all overseen by Justice Beach, was handed ...

Challenger expects to reach full-year profit guidance

ANDREW MCKEAN  |  FRIDAY, 22 APR 2022
... Sales growth exceeded 10% across both institutional and retail, reinforcing the success of our strategy to extend our customer reach and broaden our distribution channels. "Challenger remains on track to achieve full-profit guidance and now expects to ...

Westpac giving away BT super business

ELIZABETH MCARTHUR  |  FRIDAY, 22 APR 2022
... consumer division rather than its specialist businesses segment. Meanwhile, Westpac has experienced another jump in its customer remediation program with customer refunds, repayments, associated costs, and litigation penalties rising by $65 million. ...

Regulators release crypto, cyber security roadmaps

CHLOE WALKER  |  THURSDAY, 21 APR 2022
The prudential regulator has set out in a letter its initial risk management expectation for individuals that engage in activities associated with crypto assets, as well as a policy roadmap for the future. In particular, APRA expects that all regulated ...

Heritage Bank, People's Choice proceed with merger plans

CHLOE WALKER  |  TUESDAY, 19 APR 2022
... legacies of both our organisations in our respective communities and will see all members benefit from a stronger, united customer-owned banking organisation," Heritage chair Kerry Betros said. "The board is committed to ensuring that we remain a strong ...