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Showing 921 - 930 of 5292 results for "customer"

UK regulator confirms Consumer Duty

JAMIE WILLIAMSON  |  THURSDAY, 28 JUL 2022
The Financial Conduct Authority has outlined how a new Consumer Duty will improve customer service across the UK's financial services sector, including ending "rip-off" fees and putting consumers' needs first. The Duty comprises an overarching principle ...

Increased scale drives Diverger results

CASSANDRA BALDINI  |  THURSDAY, 28 JUL 2022
Diverger managing director Nathan Jacobsen said improving scale and pleasing organic growth were major factors in the firm's positive full-year results. Diverger reported a 26% increase in net profit after tax and a 9% jump in net revenues to over $30 ...

Office for Women combats financial abuse

ANDREW MCKEAN  |  WEDNESDAY, 27 JUL 2022
... applying these frameworks, your employees, executives and contractors will also benefit from the changes you make to support customer financial wellbeing." In the pursuit of developing an industry best practice, it's also prescribed that financial ...

Prime Super, YES Group acquire Savant

ANDREW MCKEAN  |  TUESDAY, 26 JUL 2022
Prime Super and Yates Electrical Services (YES) Group have bought 100% of Savant Energy Power Networks. The deal will see the delivery of renewable energy solutions to developers and occupiers of apartments, retirement villages, shopping centres and ...

Legalsuper hires from ART, Perpetual

JAMIE WILLIAMSON  |  TUESDAY, 26 JUL 2022
... merger of Sunsuper and QSuper, Erichsen held several senior roles with the former, including executive general manager, customer engagement and head of customer service. As legalsuper's chief operating officer, he will lead ongoing innovation and ...

FNZ acquires private banking tech firm

CASSANDRA BALDINI  |  THURSDAY, 21 JUL 2022
FNZ has acquired Swiss private banking technology company New Access, representing its investment in the growing private banking and cross-border wealth sector. New Access is primarily active in the Switzerland, Liechtenstein and Luxembourg markets. ...

Octopus launches renewable energy platform

CASSANDRA BALDINI  |  WEDNESDAY, 20 JUL 2022
Octopus Australia has launched a renewable energy platform for institutional and wholesale investors, with backing from partners including Hostplus. The wealth manager simultaneously closed two funds that are co-investing into a multi-billion-dollar ...

HUB24 posts record platform inflows

ANDREW MCKEAN  |  TUESDAY, 19 JUL 2022
... advisers to create efficiencies in their business would continue to ensure a strong pipeline of new opportunities across all customer segments. This includes large licensee clients, brokers, boutique advice practices and self-licensed advisers. Further ...

Pearler raises $7.8m to continue growth

CHLOE WALKER  |  TUESDAY, 19 JUL 2022
The one-year-old retail trading platform has successfully closed a seed funding round led by Portage Ventures, a global fintech investor. Australian venture capital firms Archangel Ventures and Ten13 also participated in the round. The funding will ...

ANZ to purchase Suncorp Bank for $4.9bn

CASSANDRA BALDINI  |  MONDAY, 18 JUL 2022
... Johnston and Clive van Horen and believe Suncorp Bank is a natural fit with ANZ given its culture, risk appetite and customer focus." Suncorp Bank will continue to be led by van Horen, who will report to Elliott and join ANZ's executive committee post ...