Search Results | Showing 21 - 30 of 201 results for "Ombudsman" |
| | | ... overlooked consideration is the consumer. "How is a nuisance complaint to be treated? Under current requirements, the ombudsman will always allow the client to decide whether to continue with the complaints process, regardless of whether there is any ... |
| | | | ... a difficult operating environment" and that there are no systemic issues with its independence and operations, chief ombudsman and chief executive David Locke said that results overall show a positive report card. He acknowledged that there are areas ... |
| | | | ... (AFCA) today launched a new digital platform to help financial services firms better manage disputes that reach the ombudsman service. The new AFCA member benchmarking dashboard is an interactive platform for financial firms that provides near real-time ... |
| | | | ... the ATO is unwilling or unable to recover workers' savings the law should be changed so that employees, the Fair Work Ombudsman, and others acting on behalf of workers can," ISA said. ISA is also calling for greater enforcement activity and for the ATO ... |
| | | | ... efficient and consistent decision making, which we know is important to both complainants and financial firms," deputy chief ombudsman June Smith said. "The senior ombudsman will help ensure we deliver an independent, fair and consistent approach to ... |
| | | | ... made are sustained and continuously improved." However, the storm isn't over for the bank as it was the Fair Work Ombudsman (FWO) alleges CBA and CommSec contravened the Fair Work Act for failing to pay 7425 workers about $16.44 million in wages. ... |
| | | | ... between the complainant and firm or an outcome in favour of the complainant, without the need to progress the case to an ombudsman for a formal decision." Locke said this figure showed firms are willing to work with AFCA and their customers to resolve ... |
| | | | ... experts at the Association of Financial Advisers 2021 Evolve Conference, Australian Financial Complaints Authority lead ombudsman for investments and advice Natalie Cameron told advisers about her experiences with IDII complaints, particularly when it ... |
| | | | ... as head of fund and mandate compliance. Henningsen has also worked at Bell Asset Management, the Australian Financial Ombudsman Service and Australian Unity. He has experience in the world of cryptocurrency too, having been general counsel for Huobi ... |
| | | | ... complainant refuses to consider a reasonable resolution and seeks to push the complaint all the way to determination," AFCA ombudsman Justin Untersteiner said. "We have been told that the impact of these types of complaints is that the cost of paying ... |
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