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Showing 161 - 170 of 238 results for "member engagement"

Super funds struggling as member engagement decreases

ALEX BURKE  |  MONDAY, 8 AUG 2016
... finding it increasingly difficult to keep their members engaged, according to CoreData research. The CoreData 2016 Member Engagement Report found that 51.4% of super members surveyed were engaged with their retirement savings vehicle, down from 56.2% ...

Fee and return disclosures influence retirement choice

DARREN SNYDER  |  THURSDAY, 14 JUL 2016
A group of researchers have developed strategies to advance superannuation member engagement with retirement plan choices, particularly focusing on fee and return disclosures. In a working paper recently published by the Centre of Excellence in Population ...

Link Group rebrand signals expansion

KERRIE SYDEE  |  WEDNESDAY, 29 JUN 2016
... behind. "Scaled financial advice is no longer just a bolt on for superannuation funds, it is an integral part of member engagement and member services. Super fund members in the future will access advice at the moment they need it, via the channel they ...

QSuper public offer move reshapes competitive landscape

ALEX BURKE  |  MONDAY, 27 JUN 2016
... financial advice services were also singled out by Investment Trends as highly innovative in the researcher's 2015 Member Engagement Report. When the fund becomes public offer, its scale and first-to-market initiatives could put significant pressure ...

Cbus hiring 30 advice professionals following service launch

ALEX BURKE  |  THURSDAY, 23 JUN 2016
Cbus has launched a new financial advice model to deliver to fund members. Prioritising tailored member engagement via advice over the phone, the $33 billion super fund will commence hiring for "30 specialist financial advice service roles" to grow ...

Energy Super hires three general managers

MARK SMITH  |  FRIDAY, 10 JUN 2016
Energy Super has appointed three new general managers to manage its member engagement, digital communication and strategic direction as part of a restructure at the $6 billion industry super fund. Michael Abbott, Phil McCarthy and David Beal have been ...

Acorns app enters superannuation sector

ALEX BURKE  |  MONDAY, 2 MAY 2016
... new service has the potential to address one of the biggest dilemmas for the superannuation sector: achieving member engagement in the early accumulation phase. Commenting on the launch, Acorns Australia chief executive George Lucas said: "With no minimum ...

Pillar enters blockchain

DARREN SNYDER  |  FRIDAY, 22 APR 2016
... highlights why super funds should be considering blockchain for short term trends and challenges including limited member engagement, changing demographics, regulatory focus on driving efficiency, data analytics and cyber security. EY technology strategy ...

New engagement tool for super funds

DARREN SNYDER  |  TUESDAY, 8 MAR 2016
A new video-based member engagement tool is expected to provide answers for superannuation funds wanting an online, interactive customer service solution in their increasingly competitive industry. Leveraging off its previous work with Australian super ...

Survey reveals super fund strategic priorities

MARK SMITH  |  FRIDAY, 12 FEB 2016
Post retirement products, member engagement and digital strategy remain top of superannuation funds' three-year strategic plans but new concerns are also being brought to the boardroom, according to a joint survey of fund chief executives by ASFA and ...