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Showing 71 - 80 of 81 results for "External Dispute Resolution"

ASIC rules to fix disputes faster

ELISE BURGESS  |  WEDNESDAY, 16 FEB 2011
... still require a written response to their complaint and information about how to take it further at external dispute resolution (EDR) if they wish. ASIC will also maintain the link between IDR and EDR with customers to still receive a written response ...

ASIC enforces AFSLs for margin lenders

ASIC RELEASE  |  TUESDAY, 2 FEB 2010
... lenders to meet new responsible lending requirements. The Act also allows consumers to have access to external dispute resolution services and clarity around responsibility for notifying clients in the case of a margin call. The new conduct and disclosure ...

Brand survey highlights top banks

MICHAEL HOBBS  |  FRIDAY, 11 DEC 2009
... with them," he said. "We look for other issues such as the general public debate and complaints with external dispute resolution systems." CHOICE's bank satisfaction survey, conducted in September this year, found mutual society and second tier bank ...

Planners hit by ratings pullout

RUTH LIEW  |  THURSDAY, 19 NOV 2009
... withdraw from the retail credit rating sector yesterday, and cited concerns that membership of a local external dispute resolution scheme would "interfere with the independence of our rating opinions". Being a member of an approved EDR scheme would also ...

ASIC outlines credit agency requirements

COMPANY RELEASE  |  FRIDAY, 13 NOV 2009
... place. The system must include an internal dispute resolution procedure and membership of an approved external dispute resolution scheme such as the Financial Ombudsman Service (FOS). ASIC is also imposing specific conditions on AFSL's granted to credit ...

Planners face higher PI fees

MICHAEL HOBBS  |  WEDNESDAY, 20 MAY 2009
... they will be able to limit the amount of compensation payable to less that amount. From January 2012, external dispute resolution (EDR) schemes will only be allowed to limit the maximum amount of compensation payable per claim to $280,000 or $150,000 ...

Planners comment on EDR scheme

RUTH LIEW  |  TUESDAY, 9 SEP 2008
... stance in commenting on ASIC's newest proposal to increase the compensation cap to $280,000 in an external dispute resolution scheme. The Australian Securities and Investments Commission (ASIC) yesterday released a consultation paper proposing an update ...

New ombudsman service welcomed

MICHAEL HOBBS  |  THURSDAY, 10 JUL 2008
... Sherry. Jenni Mack, chair of consumer group, CHOICE, echoed this sentiment. "Bringing most of the external dispute resolution services together in one organisation will increase accessibility to dispute resolution for consumers." Meanwhile, Ahmed Fahour ...

CHOICE rates reverse mortgages

ALEX DUNNIN  |  MONDAY, 16 APR 2007
... and that both the lender and company managing the mortgage should participate in an ASIC-approved external dispute resolution scheme. Reverse mortgages that CHOICE said met their standards (in alpha order) are ABN AMRO, Bank SA, Bluestone, Home Building ...

ASIC defends AMP FP action

KATE HAGE  |  THURSDAY, 3 AUG 2006
... industry," he said. Lucy did, however, urge the industry to be more proactive in setting up internal and external dispute resolution procedures and reminded licensees to have in place compensation and adequate insurance to cover the costs of any consumers ...