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Showing 31 - 40 of 68 results for "External Dispute Resolution"

Royal Commission sees increased ASIC, APRA funding

ALEX BURKE  |  TUESDAY, 8 MAY 2018
... Complaints Authority (AFCA) will receive $1.7 million in 2018-19 to support the establishment of the external dispute resolution scheme. The Association of Superannuation Funds of Australia (ASFA) suggested the July 2018 start date for AFCA may not be ...

Morrison unveils open banking framework

KARREN VERGARA  |  MONDAY, 12 FEB 2018
... standards-setting, competition and consumer issues, security measures and data transfer; an internal and external dispute resolution processes to resolve customer complaints should also be established. Firms that hold the data should be obliged to share ...

O'Dwyer urges AFCA consultation

KARREN VERGARA  |  FRIDAY, 3 NOV 2017
... Complaints Tribunal in presenting this year's budget. Following the Ramsay Review, having multiple external dispute resolution schemes with overlapping jurisdictions found it to be difficult to achieve comparable outcomes for consumers with similar complaints. ...

Financial dispute authorities combined for 'one-stop-shop'

EMMA RAPAPORT  |  TUESDAY, 9 MAY 2017
... disputes from 1 July 2018. The establishment of the authority follows an independent review of the External Dispute Resolution framework, led by University of Melbourne law professor Ian Ramsay. "Australians need to be confident that financial services ...

Bankers told to spread positive message

DARREN SNYDER  |  MONDAY, 24 APR 2017
... and touch evidence of change." The latest report highlighted that some reform initiatives - such as external dispute resolution arrangements and ASIC breach reporting - rely on government and regulatory action before banks can progress them further. ...

ASIC cancels responsible entity AFSL

EMMA RAPAPORT  |  WEDNESDAY, 12 APR 2017
... regional Victoria. In particular, ASIC found that DD&D Securities failed to: maintain membership with an external dispute resolution scheme approved by ASIC; lodge its financial reports within the required timeframe; lodge compliance plan audits for ...

ASIC cancels AFSL licences

EMMA RAPAPORT  |  MONDAY, 27 MAR 2017
... failed to: Lodge annual financial statements and auditor's reports; and Maintain membership with an external dispute resolution (EDR) scheme approved by ASIC. "The annual lodgment of audited accounts is an important part of a licensee demonstrating it ...

Super disputes kept aside in Treasury review

DARREN SNYDER  |  WEDNESDAY, 7 DEC 2016
The superannuation industry backs Treasury's call to retain a separate external dispute resolution body. Association of Superannuation Funds of Australia chief executive Martin Fahy said the group welcomed Treasury's interim report of the financial ...

FOS and CIO should merge: report

ALEX BURKE  |  THURSDAY, 1 DEC 2016
... support of a FOS and CIO merger so as to "reduce confusion for consumers" participating in ASIC-approved external dispute resolution schemes. Chief ombudsman Shane Tregillis said that while competition in the industry is beneficial, "the same cannot ...

Terms of reference released for complaints system review

KERRIE SYDEE  |  MONDAY, 8 AUG 2016
... government has released the terms of reference for the independent review into the financial system's external dispute resolution and complaints framework. The independent expert panel consisting of Professor Ian Ramsay (chair), Julie Abramson and Alan ...