Search Results | Showing 21 - 30 of 69 results for "External Dispute Resolution" |
| | | ... one-stop-shop for financial complaints authority started operating in November last year, taking over the external dispute resolution previously handled by the Financial Ombudsman Service, the Credit and Investments Ombudsman and Superannuation Complaints ... |
| | | | ... pointed out an AFS licensee may not maintain professional indemnity insurance or membership of an external dispute resolution scheme because they are operating as an authorised representative of another licensee. Another issue is because the licensee's ... |
| | | | ... million to compensate consumers and small businesses affected by misconduct who have legacy unpaid external dispute resolution determinations. |
| | | | ... Anderson said. "It does not acknowledge the relatively small number of complaints received by ASIC and External Dispute Resolution schemes. There does not seem to be an understanding that adviser remuneration, both upfront and ongoing, must be approved ... |
| | | | ... administration. ASIC said the terms of the suspension will allow Halifax clients to have access to an external dispute resolution scheme. This is in addition to ensuring Halifax continues have arrangements for compensating retail clients and to hold ... |
| | | | ... Only a few (21%) complainants whose issues were not resolved in the timeframe set by ASIC had the external dispute resolution (EDR) process explained to them. ASIC said this was concerning as these processes are essential to assist consumers to effectively ... |
| | | | ... lineups at banks, mortgage brokers, advice groups, superannuation trustees, insurers, regulators, external dispute resolution bodies, consumer groups and industry bodies. But Orr singled out consumers who came forward to give evidence about their experiences. ... |
| | | | ... AFCA, and the increase in monetary limits, many small business complaints will now be covered by an external dispute resolution scheme for the very first time. Australian Small Business and Family Enterprise Ombudsman Kate Carnell welcomed the announcement ... |
| | | | ... agent in addition to the adviser "Many of those business partners are not exposed to internal and external dispute resolution obligations. Get it right from the start and make sure everybody knows what your role is compared to everybody else, and make ... |
| | | | ... "Both of these specific cases indicate a troubling lack of respect on the part of CBA for FOS, and the external dispute resolution process more broadly," she said. Commissioner Kenneth Hayne commented that several questions emerged from CommInsure's ... |
|
