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Showing 11 - 20 of 73 results for "Consumer trust"

Financial services least trusted industry: Edelman

ELIZABETH MCARTHUR  |  TUESDAY, 23 FEB 2021
... in 28 countries between October and November 2020. Edelman suggested the COVID-19 pandemic has deeply impacted consumer trust of corporates. For example, chief executive credibility was assessed to be at an all time low of -4%. The research also found ...

Trust in big four improves

ALLY SELBY  |  MONDAY, 11 MAY 2020
Consumer trust in Australia's big four banks has made headways during the COVID-19 crisis, yet despite the improvement they still don't make the top 10. Surveying 1250 Australians in relation to 31 banks, the Australian Banking Brand and Trust index ...

CBA chief tasked with rebuilding banking

ALLY SELBY  |  WEDNESDAY, 4 DEC 2019
... Australia's major banks, with ANZ chief executive Shayne Elliot stepping down from the role. Comyn aims to rebuild consumer trust in Australia's banking sector following the Hayne Royal Commission and various scandals that have tarnished the banking ...

Super fund PDSs to include single cost of product figure

HARRISON WORLEY  |  FRIDAY, 29 NOV 2019
... months to ensure industry has a disclosure framework that provides transparent, comparable information and promotes consumer trust and confidence in the financial services system."

ASIC, MLC Nominees and NULIS in court

ELIZABETH MCARTHUR  |  MONDAY, 4 NOV 2019
... superannuation arrangements, thereby exposing the wider Australian public to financial detriment as well as eroding consumer trust and confidence in the efficient administration of superannuation funds to the detriment of the wider industry." The Federal ...

AFA names education award finalists

KRISTI CHENG  |  WEDNESDAY, 14 AUG 2019
... education in the past decade. "Excellence in education inspires greater adviser confidence in their ability and greater consumer trust in advice," he added. TAL head of licensees and partnerships Beau Riley said TAL is proud to continue sponsorship of ...

ASIC moves to ban direct life cold calling

HARRISON WORLEY  |  THURSDAY, 18 JUL 2019
... to protect consumers. ASIC Commissioner Sean Hughes said the corporate regulator was determined to step in when consumer trust in "the system" was under threat. He added ASIC understood the Government had committed to implementing the Royal Commission's ...

MAX awards recognise industry excellence

HARRISON WORLEY  |  FRIDAY, 14 JUN 2019
... a cause for celebration, the industry's deep pool of talent must remain vigilant about the need to restore consumer trust after the Royal Commission. "The financial services industry is responsible for the protection and development of Australia's ...

Conflicts of interest recommendation falls short

KARREN VERGARA  |  MONDAY, 4 FEB 2019
... best interests are at the heart of all trustee determinations. "Reforming the system in this manner will build consumer trust and confidence in a system that is already delivering some exceptional outcomes for Australians," he said. "The Commissioner ...

$300k makes advice worthwhile: Research

KARREN VERGARA  |  MONDAY, 10 DEC 2018
... financial services Royal Commission. This is further dampened by latest Investment Trends research, which shows consumer trust in financial planning is at an all-time low. In the last 12 months, trust in financial advisers has dropped from a rating of ...