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| | | Australia's advice industry is tipped to grow to that of the UK market, evidenced by technology adoption throughout COVID-19, according to Intelliflo. The UK-based financial advice technology provider referred to various reforms in the UK, such as the ... |
| | | | ASIC has commenced civil proceedings against CommSec and AUSIEX in the Federal Court. CommSec overcharged brokerage fees to customers on 120,933 occasions totalling $4,352,194 between August 2010 and February 2020, ASIC alleges and CommSec has admitted. ... |
| | | | SuperFriend has launched a new course to assist people with challenging interactions and conflicts with colleagues and customers. The course includes an introduction to conflict management, conflict management styles, effective communication using a ... |
| | | | Raiz Invest has announced a new fee structure, increasing the monthly fee for lower balance customers. The financial services platform announced it would be increasing some fees for its Australian customers. The monthly maintenance fee will increase ... |
| | | | ... FE FundInfo. "Ignition's proven digital advice technology and the strong appetite from UK financial institutions for customer first digital engagement advice solutions make an exciting combination," Hempson said. "We look forward to bringing the UK market ... |
| | | | Financial advisers will now need prior written consent each year from clients before deducting fees, while funds from Eligible Rollover Funds must now be reunited with members within 28 days. Two key pieces of legislation were passed yesterday: the ... |
| | | | ... than $20 in their account, NAB said it would pay the remediation amount to a charity without attempting to contact the customer. The court is yet to list a case management hearing. ASIC's originating claim and concise statement were received by it yesterday. ... |
| | | | ... involved with AvSuper; the members, the staff, the board and the companies that partner with us to deliver outstanding customer service," AvSuper chair Ben Firkins said. "She has been instrumental to AvSuper's continual expansion of services to our ... |
| | | | Following the pair's strategic partnership in 2018, Standard Life Aberdeen will sell the Standard Life name to Phoenix Group as part of a revised deal. Standard Life Aberdeen, which has a 14% stake in Phoenix Group as part of the partnership, entered ... |
| | | | ... that we will be able to repeat the success of the Australian business model by introducing new products to our expanding customer base and increasing revenue per customer in these geographies," he said. "We will continue to strengthen board and management ... |
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