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Showing 1311 - 1320 of 5292 results for "customer"

Junk insurance lands Westpac in court

KARREN VERGARA  |  THURSDAY, 8 APR 2021
ASIC is taking Westpac to the Federal Court, alleging it sold junk credit insurance to 384 customers that did not want it and whose accounts were unlawfully debited to pay for the premiums. The corporate regulator has exposed dodgy sales of add-on insurance ...

CBA to pay $7m for overcharged interest

ANNABELLE DICKSON  |  THURSDAY, 8 APR 2021
... relation to the CBA Simple Business Overdraft products and $3965.30 in relation to CBA Business Overdraft products, per customer. Last week ASIC commenced civil proceedings against the bank over allegations it incorrectly charged $55 million in monthly ...

MLC exec to lead fintech

KARREN VERGARA  |  WEDNESDAY, 7 APR 2021
... solutions manager, working closely with the product team, channel and integration partners. Sekulovski is the new Australian customer support team leader responsible for establishing the support structure for the local market. Intelliflo announced in ...

MetLife expands virtual health service

KARREN VERGARA  |  THURSDAY, 1 APR 2021
MetLife Australia has partnered with a healthcare provider to expand its virtual services for financial advisers. Teladoc Health will provide holistic health management via MetLife's 360Health program. Virtual services will include mental health assistance ...

ASIC sues CBA over monthly fees

ANNABELLE DICKSON  |  THURSDAY, 1 APR 2021
The corporate regulator has commenced civil proceedings against Commonwealth Bank over allegations it wrongly charged monthly fees to customers over a nine-year period. ASIC alleges CBA incorrectly charged $55 million in monthly access fees to nearly ...

EG to expand Asia REIT down under

ANNABELLE DICKSON  |  WEDNESDAY, 31 MAR 2021
Fund manager EG is partnering with one of Asia's largest real estate investment trusts (REITs) to manage its investments and acquisitions in Australia. EG will assist Hong Kong-based Link REIT with asset management services to its Australian tenants ...

Risk inflows stagnant, satisfaction varies

ANNABELLE DICKSON  |  WEDNESDAY, 31 MAR 2021
... to OnePath all occurring over 2020," Plan for Life said. The latest statistics come as Roy Morgan released its latest customer satisfaction report for risk and life insurance. Allianz topped the list with a satisfaction rating of 87.3%, averaged over ...

DDO to simplify general, personal advice

ANNABELLE DICKSON  |  TUESDAY, 30 MAR 2021
The outcome of the High Court decision on general advice will have an interesting and simplifying effect on the design and distribution obligations coming into effect later this year, according to a lawyer. Speaking at a Financial Services Council (FSC) ...

ClearView bolsters team

ELIZABETH MCARTHUR  |  TUESDAY, 30 MAR 2021
... to review their products and pricing with a greater focus on sustainability. This renewed focus is good for long-term customer outcomes and, in turn, the industry's viability."

MetLife announces suite of product changes

ELIZABETH MCARTHUR  |  MONDAY, 29 MAR 2021
... increases to the base rates of a client's premium. However, premiums may increase due to indexation (if applicable), customer-requested increases, age-based increases, a reduction in specific discounts and any change to tax or government stamp duty change. ...