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Showing 1 - 10 of 499 results for "Satisfaction"

HUB24 hires head of retail distribution

VINNY VUCAGO  |  FRIDAY, 8 MAY 2026
... alongside technology functionality and pricing. Recent industry research found service remains a key driver or adviser satisfaction, with poor support frequently cited as a reason advisers switch platforms. Taggart touched on his eagerness to contribute ...

Perpetual AUM falls by $8.3bn in March quarter

RIDDHIMA TALWANI  |  WEDNESDAY, 22 APR 2026
... the sale of Perpetual's wealth management business to Bain Capital, which was announced in March. "Subject to the satisfaction of conditions precedent, the sale is expected to complete later this calendar year, and we are progressing the various activities ...

Two fresh faces join legalsuper board

JAMIE WILLIAMSON  |  MONDAY, 13 APR 2026
... delivering strong, sustainable outcomes for members across the important metrics of investment performance, member satisfaction and service delivery excellence."

FEATURE: Global equities | Triaging tech's second act

RIDDHIMA TALWANI  |  WEDNESDAY, 8 APR 2026
... equation". "You've got to think about things like efficiency gains and productivity gains, time savings and customer satisfaction improvements," Moore says, noting globally every boardroom is talking about how they can deploy AI in their businesses to ...

Legalsuper chief to take top job at Equip

JAMIE WILLIAMSON  |  MONDAY, 30 MAR 2026
... metrics including sustained top quartile investment returns and solid membership growth combined with strong member satisfaction levels." Commenting on his departure, Symons said the innovative and member-centric culture of the fund is "a key factor ...

FEAL names Fund Executive of the Year

ELIZA BAVIN  |  FRIDAY, 13 MAR 2026
... outcomes, including the top national ranking for customer experience from CSBA, a Net Promoter Score of +77, 90% member satisfaction, 91% ease of service, and 90% first contact resolution," it said. Murray was praised for his "authentic and empathetic ...

Nuveen takes over Schroders for $20bn

KARREN VERGARA  |  FRIDAY, 13 FEB 2026
... Oldfield said. The transaction is due to become effective and close during the last quarter of 2026, subject to the satisfaction or waiver of certain conditions. Huffman commented: "Through this exciting and transformational step for both of our distinguished ...

AZ NGA names chief operating officer

ANGELIQUE MINAS  |  WEDNESDAY, 4 FEB 2026
... "Under Nathan's leadership, VBP has achieved significant operational and cost efficiencies, boosted staff and client satisfaction, and successfully launched new services. VBP is in a strong position to continue growing and meeting the outsourcing needs ...

Hiring for risk, member services to take off

JAMIE WILLIAMSON  |  THURSDAY, 29 JAN 2026
... deliver personalised guidance at scale. "MS&E roles are now recognised as critical, strategic functions driving member satisfaction, retention, and financial wellbeing, not just operational support," Kaizen said. Desire for candidates who can work closely ...

Legalsuper executives depart amid reorganisation

JAMIE WILLIAMSON  |  WEDNESDAY, 14 JAN 2026
... commercial intellect and operational experience to driving member growth, services, solutions and importantly member satisfaction," he said. "He leaves with our gratitude for his contribution and very best wishes for the future." He added that Adamson ...
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