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Showing 131 - 140 of 5285 results for "customer"

Phillip Lowe to chair ASX Advisory Group

ANGELIQUE MINAS  |  TUESDAY, 4 NOV 2025
The ASX announced Phillip Lowe as chair of the newly formed Advisory Group on Corporate Governance (AGCG). Per the recommendations made in the October expert review panel's report, the AGCG was established to replace the ASX Corporate Governance Council. ...

Cboe calls time on Australian market

MATTHEW WAI  |  MONDAY, 3 NOV 2025
... Canadian equities businesses have consistently performed well and earned a reputation for innovation, reliability, and customer service. We believe these businesses are well positioned for future growth under new ownership," Cboe chief operating officer ...

APRA to rejig non-traditional service providers framework

KARREN VERGARA  |  FRIDAY, 31 OCT 2025
... to APRA and will do so annually. KPMG says that CPS 230 has five key themes: preparedness for risk events; know your customer and market impacting critical operations; resilience; protection of the entity and community; and managing service provider ...

ASIC labels digital assets as financial products

MATTHEW WAI  |  THURSDAY, 30 OCT 2025
ASIC has confirmed that it will start categorising some digital assets as financial products under updated guidance, while providing plenty of time for those that need to fulfill new requirements. Firms providing services related to digital assets that ...

Tech concentration in super a major concern: APRA

ELIZA BAVIN  |  THURSDAY, 30 OCT 2025
... Smith said. "Auditors should look for scenario design that includes multi-entity, multi-vendor failures, and for clear customer outcome metrics when operating in contingency modes. "Your checks need to go beyond checking documents to properly validating ...

Morningstar DBRS expands into regional Australia

ANGELIQUE MINAS  |  WEDNESDAY, 29 OCT 2025
Global credit rating agency Morningstar DBRS (Morningstar) has announced its expansion into the Asia Pacific region with the opening of a new regional hub in Australia. The Sydney hub will function as a service center for the broader Asia Pacific region. ...

MLC sets sights on top super funds

ELIZA BAVIN  |  TUESDAY, 28 OCT 2025
... practice to our customers, and that's exactly what we intend to do," he said. Speaking at the same event, MLC chief customer officer Renee Howie said the fund is focusing its efforts on advertising and marketing to attract new members. "There are ...

Shield, First Guardian fallout calls for tougher scrutiny on research houses, licensee governance

MATTHEW WAI  |  FRIDAY, 24 OCT 2025
The fall of the Shield Master Fund and First Guardian Master Fund calls for tougher scrutiny of research houses and licensees to strengthen their governance framework, according to experts, who warn that an entrenched system requires an urgent shakeup. ...

Complaints still too high: AFCA annual review

ANGELIQUE MINAS  |  THURSDAY, 23 OCT 2025
The Australian Financial Complaints Authority's (AFCA) annual review shows that in FY25, and for the second consecutive year, more than 100,000 complaints were lodged. In investments and advice, large scale collapses in the financial advice industry ...

Feature: Group insurance | Cold comfort

MATTHEW WAI  |  WEDNESDAY, 22 OCT 2025
For much of the past year or so, there has been a great deal of focus on the superannuation industry and its processing of insurance claims, largely owing to immense delays at some of the largest institutions. Stories have emerged of the likes of AustralianSuper ...