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Showing 121 - 130 of 5285 results for "customer"

HUB24 takes stake in Finura Digital

ELIZA BAVIN  |  WEDNESDAY, 19 NOV 2025
HUB24 has taken an equity stake in Finura Digital, the parent company to Advice Designer, a SaaS platform that helps financial advisers automate their advice production processes. In addition, HUB24 will introduce myhub, an "ecosystem concept" being ...

Japanese insurer acquires stake in Barings

JAMIE WILLIAMSON  |  TUESDAY, 18 NOV 2025
A Japanese insurance company is taking an 18% stake in Barings to support its long-term growth strategy. MS&AD Insurance Group Holdings, via subsidiary Mitsui Sumitomo Insurance Co., will acquire 18% of Barings from MassMutual. MassMutual will continue ...

Agentic AI adoption 'crucial' for future success: Capgemini

MATTHEW WAI  |  FRIDAY, 14 NOV 2025
Although agentic artificial intelligence (AI) is still nascent across financial services globally, its adoption will be crucial in achieving growth, a new report indicates. According to Capgemini's World Cloud Report - Financial Services 2026 report ...

Money laundering to become greater issue for super: AUSTRAC

ELIZA BAVIN  |  FRIDAY, 14 NOV 2025
... have checks in place to ensure the movement of money is legitimate. "While we do want a good user experience and good customer experience, [funds should be asking] what is the urgency around some of these transactions? If you're looking at a financial ...

MST Financial acquires FIIG Securities' unit, boosts assets

KARREN VERGARA  |  FRIDAY, 14 NOV 2025
... clients across to MST and help them to build up their business. We have a long-standing relationship with MST. We are a customer of theirs, they're a customer of ours, and we've got a good partnership with them," he added. MST Financial chief ...

ASX names chief compliance officer

MATTHEW WAI  |  TUESDAY, 11 NOV 2025
... capabilities and experience to ASX as we continue to execute on our transformation strategy that includes strengthened customer focus and business resilience. "Lucinda's appointment will build on the strong track record of our ASX compliance team who ...

QIC increases investment in Tilt Renewables

ELIZA BAVIN  |  MONDAY, 10 NOV 2025
... Renewables' evolution underscored the value of QIC's conviction in the platform since 2016. "From two seed assets and a single customer to Australia's largest portfolio of operating wind assets, the partnership between QIC, Future Fund and AGL established ...

Member engagement lies in rewards, gamification: Whitepaper

KARREN VERGARA  |  THURSDAY, 6 NOV 2025
... that can lead to meaningful, repeatable interactions, according to a new whitepaper. The paper published by ASX-listed customer engagement firm Gratifii shows superannuation funds' efforts to lift digital capabilities and implement engagement strategies ...

Damian Graham jumps to Challenger

ELIZA BAVIN  |  WEDNESDAY, 5 NOV 2025
Challenger has announced the appointment of Damian Graham to the new role of group chief investment officer, effective January 2026. The group chief investment officer position is a new role that will integrate investment teams from Challenger Life ...

Outsourcing will 'supercharge' value of advice: Netwealth

MATTHEW WAI  |  TUESDAY, 4 NOV 2025
... activities. Netwealth's Innovation starts with curiosity report touches on several solutions, spanning from profit model to customer engagement innovation, to actively help scale a business. The report recommends outsourcing "non-core" activities ...