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Showing 71 - 80 of 4806 results for "customer"

Australian Ethical super chief goes for growth in 2024

ANDREW MCKEAN  |  TUESDAY, 23 JAN 2024
... year ending 30 June 2023, the $9.67 billion manager notched a 48% increase in funds under management and expanded its customer base by 54% to 127,000. Piper said that it's been a great year for Australian Ethical, but also points out broader challenges ...

Aussies want advice from their super fund: CFS

CHLOE WALKER  |  TUESDAY, 23 JAN 2024
New research from Colonial First State (CFS) has found a significant proportion of Australians wish their superannuation fund offered financial advice, including many who already receive advice. The CFS Empowered Australian report, based on a survey ...

Gen Zs now 'loud budgeting': Research

CHLOE WALKER  |  MONDAY, 22 JAN 2024
Research by NAB shows Gen Z is embracing the latest TikTok trend and cutting back on their spending, saving an average of $450 a month. New NAB Economics consumer sentiment data has revealed more than half (56%) of Gen Z and younger Australians are ...

ME Bank fined $820k for misleading borrowers

CHLOE WALKER  |  MONDAY, 22 JAN 2024
ME Bank has been fined by the Federal Court after it was found to have provided inaccurate information about its home loans to customers. The matter, prosecuted by the Commonwealth Director of Public Prosecutions, followed an investigation and referral ...

TAL appoints chief claims officer

KARREN VERGARA  |  MONDAY, 22 JAN 2024
... insurer as its new chief claims officer. On March 1, Georgina Croft will take the post. She was most recently the chief customer services officer at BT Financial Group, a role she held for nearly two years. Prior to that, she spent 12 years at the major ...

AMP names new group insurer

KARREN VERGARA  |  MONDAY, 22 JAN 2024
AMP has named a new default insurance provider for its superannuation offering to replace Resolution Life. TAL is the new group insurer for AMP Super Fund, which includes its flagship product SignatureSuper. Commenting on the transition, AMP general ...

Australian Ethical FUM hits $9.67bn

ANDREW MCKEAN  |  THURSDAY, 18 JAN 2024
... Australian Ethical posted positive net flows of $145 million, primarily driven by superannuation, reflecting continued customer growth and annuity-like net flows from superannuation guarantee contributions. However, managed funds recorded a modest net ...

Family offices embrace outsourcing: Study

CHLOE WALKER  |  THURSDAY, 18 JAN 2024
Family offices across the globe are increasingly outsourcing more functions, new research from Ocorian suggests. The global study, which surveyed 301 senior executives including 50 family office investment managers in November 2023, found a staggering ...

NGS Super finds new administrator

KARREN VERGARA  |  WEDNESDAY, 17 JAN 2024
... the needs of employers and members." GROW will also help the fund develop a mobile app and new member online portal. "Customer expectations are changing at an increasing pace and the super industry isn't immune to this. Increased and enhanced digital ...

Commonwealth Super Corp reworks admin fees

JAMIE WILLIAMSON  |  TUESDAY, 16 JAN 2024
Commonwealth Superannuation Corporation (CSC) is changing the structure of its administration fees across ADF Super, the Public Sector Superannuation accumulation plan (PSSap) and CSC retirement income (CSCri). From March 1, members across these divisions ...