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Showing 61 - 70 of 4806 results for "customer"

Betashares to launch Nasdaq ETFs

CHLOE WALKER  |  THURSDAY, 8 FEB 2024
... quarter (24.7%) of the buying volumes from advisers in 2023, over the past two years. AUSIEX head of product, marketing and customer experience Brett Grant said over the past two years, ETFs have become an increasingly important part of advisers' investment ...

Aware Super restructures executive team

ANDREW MCKEAN  |  WEDNESDAY, 7 FEB 2024
... alignment" between the fund's service experience and members' diverse needs. Before joining HESTA, Collins held customer-facing and operations executive positions at AXA, Commonwealth Bank of Australia, and National Australia Bank. She also served ...

NAB names new chief executive

CHLOE WALKER  |  WEDNESDAY, 7 FEB 2024
... into its next chapter of growth. "Andrew possesses key strengths that support his appointment, including his passion for customer service, success leading Australia's largest business bank franchise, people leadership, risk management, and international ...

Unlicensed crypto investor faces jail time

CHLOE WALKER  |  TUESDAY, 6 FEB 2024
A Queensland man has been charged with nine offences and is facing imprisonment for running a financial services business without a licence. The charges were filed after an investigation by ASIC, which discovered that Aryn Hala had made promises to ...

Super funds lack data for effective retirement assistance: Study

ANDREW MCKEAN  |  MONDAY, 5 FEB 2024
... focus on ensuring there's an option for retirees to have a guaranteed income stream, Challenger chief executive, customer Mandy Mannix told Financial Standard. "We need to align with the legislated purpose of superannuation and ensure that Australians ...

MetLife Australia hires chief operating officer

JAMIE WILLIAMSON  |  FRIDAY, 2 FEB 2024
... position of chief operating officer, effective this week. Lacheur joins from AIA where she was most recently acting chief customer operations and claims officer. She first joined AIA in May 2020 following its acquisition of CommInsure Life. In all, Lacheur ...

ETFs reigned supreme in 2023: Superhero

CHLOE WALKER  |  WEDNESDAY, 31 JAN 2024
New insights from Superhero show the total trading volume of the top five most-traded ETFs on Superhero overshadowing that of both the top 10 listed companies in Australia and the US. According to Superhero's annual Year in Trades Review report, nearly ...

Aware Super, ART hire member service heads

ELIZABETH FRY  |  MONDAY, 29 JAN 2024
The market was caught by surprise when two of Australia's top customer service executives changed jobs. Australian Retirement Trust head of member services Jessica Rix has landed at Aware Super in a similar role. Rix has spent two years at the country's ...

Super fund satisfaction improves: Roy Morgan

CHLOE WALKER  |  WEDNESDAY, 24 JAN 2024
... industry funds have performed exceptionally well, Roy Morgan noted. HESTA has led the pack with an increase of 6.1% in customer satisfaction since July 2023, followed by CareSuper with the same increase of 6.1%. AustralianSuper has seen an increase of ...

Commerzbank acquires Aquila Capital

JAMIE WILLIAMSON  |  TUESDAY, 23 JAN 2024
Commerzbank is expanding into sustainable asset management, taking a majority stake in Aquila Capital for an undisclosed figure. Commerzbank will acquire 74.9% of the renewable energy-focused manager, while the remaining stake stays with Aquila's parent ...