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Showing 171 - 180 of 5330 results for "customer"

ASX names chief compliance officer

MATTHEW WAI  |  TUESDAY, 11 NOV 2025
... capabilities and experience to ASX as we continue to execute on our transformation strategy that includes strengthened customer focus and business resilience. "Lucinda's appointment will build on the strong track record of our ASX compliance team who ...

QIC increases investment in Tilt Renewables

ELIZA BAVIN  |  MONDAY, 10 NOV 2025
... Renewables' evolution underscored the value of QIC's conviction in the platform since 2016. "From two seed assets and a single customer to Australia's largest portfolio of operating wind assets, the partnership between QIC, Future Fund and AGL established ...

Member engagement lies in rewards, gamification: Whitepaper

KARREN VERGARA  |  THURSDAY, 6 NOV 2025
... that can lead to meaningful, repeatable interactions, according to a new whitepaper. The paper published by ASX-listed customer engagement firm Gratifii shows superannuation funds' efforts to lift digital capabilities and implement engagement strategies ...

Damian Graham jumps to Challenger

ELIZA BAVIN  |  WEDNESDAY, 5 NOV 2025
Challenger has announced the appointment of Damian Graham to the new role of group chief investment officer, effective January 2026. The group chief investment officer position is a new role that will integrate investment teams from Challenger Life ...

Outsourcing will 'supercharge' value of advice: Netwealth

MATTHEW WAI  |  TUESDAY, 4 NOV 2025
... activities. Netwealth's Innovation starts with curiosity report touches on several solutions, spanning from profit model to customer engagement innovation, to actively help scale a business. The report recommends outsourcing "non-core" activities ...

Phillip Lowe to chair ASX Advisory Group

ANGELIQUE MINAS  |  TUESDAY, 4 NOV 2025
The ASX announced Phillip Lowe as chair of the newly formed Advisory Group on Corporate Governance (AGCG). Per the recommendations made in the October expert review panel's report, the AGCG was established to replace the ASX Corporate Governance Council. ...

Cboe calls time on Australian market

MATTHEW WAI  |  MONDAY, 3 NOV 2025
... Canadian equities businesses have consistently performed well and earned a reputation for innovation, reliability, and customer service. We believe these businesses are well positioned for future growth under new ownership," Cboe chief operating officer ...

APRA to rejig non-traditional service providers framework

KARREN VERGARA  |  FRIDAY, 31 OCT 2025
... to APRA and will do so annually. KPMG says that CPS 230 has five key themes: preparedness for risk events; know your customer and market impacting critical operations; resilience; protection of the entity and community; and managing service provider ...

ASIC labels digital assets as financial products

MATTHEW WAI  |  THURSDAY, 30 OCT 2025
ASIC has confirmed that it will start categorising some digital assets as financial products under updated guidance, while providing plenty of time for those that need to fulfill new requirements. Firms providing services related to digital assets that ...

Tech concentration in super a major concern: APRA

ELIZA BAVIN  |  THURSDAY, 30 OCT 2025
... Smith said. "Auditors should look for scenario design that includes multi-entity, multi-vendor failures, and for clear customer outcome metrics when operating in contingency modes. "Your checks need to go beyond checking documents to properly validating ...