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Showing 191 - 200 of 5332 results for "customer"

BUSSQ streamlines product offering

JAMIE WILLIAMSON  |  THURSDAY, 16 OCT 2025
... competitive and value for money". The fund added: "It enables the future digital roadmap for members, simplifying the customer experience in making informed choices." "All members will have access to features such as transferring cover from another fund ...

Macquarie sells data centres in landmark deal

JAMIE WILLIAMSON  |  THURSDAY, 16 OCT 2025
Macquarie Asset Management has pocketed more than $60 billion offloading Aligned Data Centers - the largest transaction to date for data centres. Macquarie sold Aligned Data Centers to a consortium comprising BlackRock's Global Infrastructure Partners ...

APRA lifts final Westpac capital add-on

KARREN VERGARA  |  WEDNESDAY, 15 OCT 2025
... its culture, governance and accountability, and address the root causes of these issues. Westpac then established the Customer Outcomes and Risk Excellence (CORE) Program and appointed an independent reviewer. The first $500 million tranche was removed ...

NAB announces Private Wealth, nabtrade hires

ELIZA BAVIN  |  TUESDAY, 14 OCT 2025
Well-known Commonwealth Bank (CBA) market commentator Tom Piotrowski has jumped ship to join NAB Private Wealth and nabtrade. In his new role as nabtrade head of market insights, Piotrowski will spearhead NAB Private Wealth and nabtrade's financial ...

ASIC targets funds over 'disappointing' retiree communications

ELIZA BAVIN  |  TUESDAY, 14 OCT 2025
ASIC has slammed superannuation trustees for poor retirement communications practices, finding that many funds are missing opportunities to engage with members throughout retirement and provide more meaningful support. ASIC's review, Report 818 From ...

Insurers design framework for dealing with mental health claims

MATTHEW WAI  |  MONDAY, 13 OCT 2025
... is to ensure an experience that is fair, transparent, and consistent for every Australian, no matter which insurer a customer turns to." It comes as mental health conditions are now the fastest-growing cause of life insurance claims, particularly impacting ...

Netwealth separates itself from First Guardian: 'A case of fraud'

ELIZA BAVIN  |  THURSDAY, 9 OCT 2025
... administration and reporting for our users, as part of our mission to continuously improve efficiencies, user experiences and customer options as we expand our platform to serve greater segments of the Australian wealth management industry including ...

La Trobe appoints new liquidity chief

ANGELIQUE MINAS  |  THURSDAY, 9 OCT 2025
... remove restrictions on the Australian funds, La Trobe updated its Target Market Determinations (TMDs) and introduced customer questionnaires. For the US Private Credit Fund, orders were revoked after La Trobe made amendments to the TMD which addressed ...

MA Financial makes $525m acquisition

MATTHEW WAI  |  THURSDAY, 9 OCT 2025
MA Financial Group will become the manager of Top Ryde City Shopping Centre following the acquisition of the site in a joint venture with a Singaporean real estate investment trust for $525 million. Keppel REIT will provide a 75% co-investment with ...

GROW recruits HESTA exec to lead product push

ELIZABETH FRY  |  THURSDAY, 2 OCT 2025
... chief executive before taking on the role of chief operating officer. "With proven excellence in service delivery and customer experience, Trevin is deeply passionate about GROW's opportunity in both superannuation and managed funds, and is eager ...