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Showing 121 - 130 of 196 results for "AFCA"

AFCA extends complaints response time

ALLY SELBY  |  THURSDAY, 16 APR 2020
The Australian Financial Complaints Authority (AFCA) will provide a nine-day extension to consumers, small businesses and financial services firms to respond to complaints amid the COVID-19 crisis. The change comes into effect immediately and will apply ...

ASIC winds up three financial services companies

ELIZA BAVIN  |  WEDNESDAY, 8 APR 2020
... ASIC in July last year after an initial suspension period. The regulator said the firm has failed to obtain membership of AFCA and had breached its financial reporting and audit obligations. Financial Standard could not obtain any further information ...

ASIC cancels slew of AFSLs

JAMIE WILLIAMSON  |  FRIDAY, 3 APR 2020
... entered administration in November last year and a liquidator was appointed. The licensee is required to remain a member of AFCA for the next 12 months. In one of two other cancellations, ASIC canned the license of Your Super Life, an organisation that ...

AFCA updates approach amid COVID-19 crisis

ALLY SELBY  |  THURSDAY, 26 MAR 2020
... COVID-19 will be prioritised and fast-tracked to ensure those impacted have their issues resolved as quickly as possible," AFCA said. "AFCA will take into account the circumstances and context in which lenders and other financial firms are currently ...

Latest data reveals super admin problem

ELIZA BAVIN  |  TUESDAY, 10 MAR 2020
... half of complaints received about superannuation are to do with account administration issues, according to latest data from AFCA. The Australian Financial Complaints Authority's (AFCA) Datacube revealed out of the 2220 complaints received about the ...

BT's transition not so super

KANIKA SOOD  |  MONDAY, 9 MAR 2020
... you're looking for.." A BT spokesperson this morning said the complaint form is functional and has been. Complaints to AFCA Some BT members have been considering heading to the Australians Financial Complaints Authority (AFCA) regarding the lack ...

Advice complaints low: AFCA

ELIZABETH MCARTHUR  |  WEDNESDAY, 19 FEB 2020
... revealed complaints about financial advice are minimal. Addressing the conference, Ian Donald and Shail Singh, both ombudsmen at AFCA, said investments complaints only make up about 5%, with the vast majority of AFCA's work focussed on credit complaints. ...

FSC calls for CSLR claims cap

ALLY SELBY  |  FRIDAY, 14 FEB 2020
... government did decide to introduce a cross-subsidised CSLR, then it should be funded by Australian Financial Complaints Authority (AFCA) members. "Should the Government opt for a cross-subsidised CSLR, then cross-subsidisation should only apply to a ...

Most complained about super funds revealed

JAMIE WILLIAMSON  |  FRIDAY, 7 FEB 2020
Analysis of AFCA complaints data regarding the most complained about superannuation funds in the body's first eight months of operation shows an almost even split between industry and retail funds. AFCA started operating on 1 November 2018 and data ...

Separate advice and product: AIOFP

ELIZABETH MCARTHUR  |  FRIDAY, 7 FEB 2020
... disproportionate losses from failed product related unpaid determinations. In the Australian Financial Complaints Authority's (AFCA) submission on the Compensation Scheme of Last Resort, it too addressed managed funds failing as an issue for the scheme. ...