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Showing 151 - 160 of 198 results for "AFCA"

AFCA looks to expand senior ranks

KRISTI CHENG  |  FRIDAY, 26 JUL 2019
... other ombudsmen and senior executives to develop and execute the organisational strategy and initiatives necessary to realise AFCA's vision and strategy. Based in either Sydney or Melbourne, this position has six direct reports and the responsibility ...

AFCA delivers $83 million win

ELIZABETH MCARTHUR  |  MONDAY, 15 JUL 2019
... collected over $83 million for consumers and small businesses in just six months. In its first six months of operations, AFCA received over 35,000 complaints and 60% of those have already been resolved. Of the resolved complaints, 74% were resolved in ...

Sydney advice firm loses AFSL

KANIKA SOOD  |  FRIDAY, 5 JUL 2019
... Management in suspension saying the firm had failed to obtain membership of the Australian Financial Complaints Authority (AFCA) and had breached its financial reporting and audit obligations. The suspension took effect at the end of March and ASIC was ...

Xplore Wealth launches new solution

HARRISON WORLEY  |  WEDNESDAY, 3 JUL 2019
... approach that efficiently supports our loyal advisers and their clients," he said. Separately, non-executive director and AFCA ombudsman Pamela McAlister stepped down from her role on the firm's board due to the increased demands of her regulatory role. ...

ASIC approves AFCA rules change

ELIZABETH MCARTHUR  |  TUESDAY, 18 JUN 2019
... changes to the Australian Financial Complaints Authority rules for legacy complaints. The ASIC approval gives effect to the AFCA authorisation condition introduced by the government earlier this year. Under the government's additional condition, AFCA ...

New AFCA remit not enough: Law firm

KANIKA SOOD  |  MONDAY, 17 JUN 2019
... Complaints Authority after the Royal Commission are flawed and need urgent amendment. In February, the Federal Government expanded AFCA's remit to give it the power to review eligible financial complaints from 1 January 2008 onwards for the twelve months ...

AFCA seeks to strengthen leadership

ELIZABETH MCARTHUR  |  THURSDAY, 23 MAY 2019
The Australian Financial Complaints Authority (AFCA) is recruiting for a number of newly-created senior roles. Chief ombudsman and chief executive David Locke will appoint a deputy chief ombudsman and general counsel. The new leadership roles will be ...

ASIC to strengthen complaints handling

ELIZABETH MCARTHUR  |  THURSDAY, 16 MAY 2019
... should view it as an opportunity to redress the issue before it is escalated to the Australian Financial Complaints Authority (AFCA). AFCA has welcomed ASIC's announcement that it will strengthen complaints handling within financial firms. AFCA chief ...

Name and shame super sectors: AIST

HARRISON WORLEY  |  MONDAY, 6 MAY 2019
... Australian Financial Complaints Authority to report which superannuation sectors are most complained about. In a submission to AFCA's consultation paper on proposed arrangements for comparative reporting of complaint data, the AIST said AFCA's proposal ...

AFCA hits the road

HARRISON WORLEY  |  FRIDAY, 3 MAY 2019
... communities to learn about the financial issues facing Australian's outside the city centres. The initiative will be led by AFCA newcomer Kathy Bowlen, who was announced as AFCA's executive general manager, communications and stakeholder relations this ...