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Showing 131 - 140 of 196 results for "AFCA"

Asset manager to be liquidated

ELIZA BAVIN  |  WEDNESDAY, 5 FEB 2020
... Technologies with an administration mandate to provide fund and tax accounting, pricing, unit registry and administration services. AFCA data released in November 2019 shows Global Merces has a 100% non-response rate when it comes to complaints. AFCA ...

NAB revamps superannuation trustee board

KANIKA SOOD  |  TUESDAY, 14 JAN 2020
... Investors. Beth McConnell has 30 years of experience and is an industry panel member at Australian Financial Complaints Authority (AFCA). Karina Kwan is currently a director at WAM Active and ASX-listed regtech Kyckr. She has held senior roles at CBA ...

Latitude Financial joins banks on AFCA complaints list

ALLY SELBY  |  MONDAY, 13 JAN 2020
... while business finance such as hiring and leasing, loans, guarantees and credit received 2091 complaints. In a snapshot of AFCA's first twelve months, the authority received 73,272 complaints, of which 77% had been resolved by 31 October 2019. During ...

Industry digs deep amid bushfire crisis

ELIZABETH MCARTHUR  |  MONDAY, 6 JAN 2020
... bushfire support information hub. The hub will assist customers in making insurance claims and accessing government assistance. AFCA executive general manager, customer service and resolution Rob Guest said: "We know that right now the focus is on ensuring ...

FASEA responds to concerns

ELIZABETH MCARTHUR  |  FRIDAY, 20 DEC 2019
... further clarity. 1. Timeframes for implementation On this point, FASEA said it considers the approaches outlined by ASIC and AFCA while the single disciplinary body is brought into operation to be appropriate. Adding that advisers should use the period ...

Concerns over cancelled ASFL complaints

ELIZA BAVIN  |  THURSDAY, 19 DEC 2019
... said. "Since the suspension of KP International Group Australia AFS licence, the Australian Financial Complaints Authority (AFCA) has notified ASIC that it has received multiple complaints from people located offshore regarding a company purporting to ...

Fix gaps in AFCA remit: Creevey Russell

ELIZABETH MCARTHUR  |  MONDAY, 9 DEC 2019
... with certain groups at risk. As part of the reforms following the Royal Commission, changes were made to the jurisdiction of AFCA to extend the normal six-year limitation period to commence litigation by permitting AFCA to deal with matters arising after ...

Why joint effort is required in advice

ELIZABETH MCARTHUR  |  THURSDAY, 5 DEC 2019
... provided some much needed clarity for the industry - with AFCA's stance providing a further boost. "The statement from AFCA provides further consistency which gives greater comfort to licensees and advisers," Kewin said. "It is a welcome sign that ...

Planners heed SMSF risk warning

JAMIE WILLIAMSON  |  FRIDAY, 29 NOV 2019
... release further guidance around what constitutes an appropriate or acceptable investment strategy. Providing some context, an AFCA ombudsman who was in the crowd stood up and described some of the cases the body is currently dealing with, mentioning ...

AFCA reveals approach to Code of Ethics compliance

JAMIE WILLIAMSON  |  FRIDAY, 29 NOV 2019
... outlined its approach to assessing financial planner conduct in relation to the Code of Ethics. Speaking at the FPA Congress, AFCA deputy chief ombudsman June Smith said the body will take a measured and considered approach to interpreting the code's ...