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Showing 1081 - 1090 of 5292 results for "customer"

New head of strategy at Crescent Group

ELIZABETH MCARTHUR  |  MONDAY, 6 DEC 2021
Crescent Group has appointed Islamic finance expert Sayd Farook to the head of strategy role, based in Sydney. His appointment comes as the group launches a five-year strategic plan to grow its assets under management to $5 billion by the end of 2026. ...

Backlash after 'unprecedented' ASIC action against Westpac

ELIZABETH MCARTHUR  |  THURSDAY, 2 DEC 2021
An industry group for independent financial advisers and lawyers have come out criticising Westpac over the six cases brought against it by ASIC. Slater and Gordon Lawyers is calling on Westpac to 'walk the talk', after Westpac's chief executive Peter ...

ClearView recruits chief claims officer

KARREN VERGARA  |  WEDNESDAY, 1 DEC 2021
... financial advice business for $15.2 million to Centrepoint Alliance. Faglioni will be responsible for developing the customer claims journey, managing regulatory and audit requirements, and improving end-to-end claims management outcomes. "In life insurance ...

AMP advances demerger

KARREN VERGARA  |  TUESDAY, 30 NOV 2021
... longer a life insurer. In wealth management we have shifted from a vertically integrated proposition to a contemporary, customer-led service provider. We have invested in our bank to be able to grow in a deep and competitive market," she said. "We see ...

Seven West Media backs Raiz

CHLOE WALKER  |  TUESDAY, 30 NOV 2021
Seven will take a strategic investment of a 6.6% stake in Raiz via a $10 million share placement, aligning both companies' interests to work. Raiz joint group chief executive officer Brendan Malone said that Seven's investment into the Raiz business ...

APRA finalises new bank capital framework

CHLOE WALKER  |  TUESDAY, 30 NOV 2021
The Australian Prudential Regulation Authority (APRA) has finalised its new bank capital framework, designed to strengthen levels of capital and align Australian standards with the internationally agreed Basel III requirements. The new regime, which ...

ASIC files numerous cases against Westpac

JAMIE WILLIAMSON  |  TUESDAY, 30 NOV 2021
... adequate fee disclosure to about 25,000 customers, amounting to about $7 million. "Some fees were not disclosed to the customer at all, at other times the amount disclosed was less than the amount charged," ASIC said. In 2019 Westpac exited personal ...

ASIC sues ANZ over home loan referrals

CHLOE WALKER  |  FRIDAY, 26 NOV 2021
... Commission. ASIC alleges that between June 2016 and March 2018, ANZ breached consumer protection credit laws by accepting customer information and documents from introducers and other unlicensed individuals when this was not allowed. ASIC also alleges ...

Super funds failing three-day transfer requirement

ELIZABETH MCARTHUR  |  WEDNESDAY, 24 NOV 2021
Trading platform Stake - which has a DIY super offering - has called out some of the largest super funds, saying they are failing to roll over members to its SMSF offering in the required three days. Since October 1, APRA regulated super funds have ...

WealthO2 appoints to newly created role

CHLOE WALKER  |  WEDNESDAY, 24 NOV 2021
... to deliver efficiency across the end-to-end advice experience. Rutty joins WealthO2 from Temenos, where she was senior customer success manager. Prior to this, she worked as a senior account manager at Rubik and Macquarie Group. WealthO2 chief executive ...