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Showing 1091 - 1100 of 5292 results for "customer"

ClearView, Manulife to launch retirement products

ANNABELLE DICKSON  |  MONDAY, 22 NOV 2021
ClearView has entered a strategic partnership with Canadian wealth firm Manulife Investment Management to launch a range of products with an immediate focus on retirement income solutions. The two firms signed a memorandum of understanding to partner ...

Risk inflows marginally recover

ANNABELLE DICKSON  |  FRIDAY, 19 NOV 2021
Risk premium inflows experienced slight increases in the 12 months to June 2021, new research shows. The latest data from Plan For Life shows inflows jumped 5.1% to $16.9 billion. NobleOak led the growth with 70.8%, followed by AIA (18.9%), ClearView ...

AFCA launches new platform to improve dispute resolution

CHLOE WALKER  |  FRIDAY, 19 NOV 2021
... chief ombudsman David Locke said the dashboard is a significant milestone and will ultimately help financial firms reduce customer complaints. "Using the new dashboard, AFCA members can investigate the types of complaints they receive, how well they ...

MLC to face court over insurance failures

JAMIE WILLIAMSON  |  FRIDAY, 19 NOV 2021
... customers were fully compensated and the events remediated and closed." "We take our responsibility to deliver on our customer commitments seriously. Where we fall short in doing the right thing for our customers, we communicate with them and remediate ...

Sequoia buys general insurance book

JAMIE WILLIAMSON  |  THURSDAY, 18 NOV 2021
The ASX-listed wealth group is expanding its offering, obtaining a new general insurance AFSL and acquiring the customer book of a brokerage firm. Sequoia Financial Group has acquired the customer book of Tag Insurance Brokers, its associated business ...

AMP in enforceable undertaking

JAMIE WILLIAMSON  |  TUESDAY, 16 NOV 2021
AMP has entered a court enforceable undertaking with APRA over historical matters related to its superannuation business. The CEU follows more than two years of investigation by APRA and relates to trustees AMP Superannuation Limited and N.M. Superannuation ...

BT confirms changes to super business

JAMIE WILLIAMSON  |  TUESDAY, 16 NOV 2021
... be offered redeployment opportunities. The teams directly impacted are believed to include those reporting to head of customer experience and growth Hannah Oakhill. Oakhill reports directly to managing director, superannuation Melinda Howes. A spokesperson ...

Vanguard launches automated investing solution

KARREN VERGARA  |  MONDAY, 15 NOV 2021
Vanguard's Personal Investor platform has launched a feature that automatically invests clients' money into managed funds. Auto Invest regularly debits accounts starting from $200 either fortnightly, monthly, or quarterly, and invests the funds ...

Trustees Executors awards technology mandate

ELIZABETH MCARTHUR  |  THURSDAY, 11 NOV 2021
... platform will form the digital backbone of Flint Wealth, reducing the risk for its business partners and elevating the customer experience."

Raiz Invest hits $1bn in Australia

ELIZABETH MCARTHUR  |  WEDNESDAY, 10 NOV 2021
Raiz Invest has surpassed $1 billion in funds under management in Australia. The company put the growth down to customer engagement and reported that average balances on its platform have grown to nearly $3000 per customer. Raiz reported having more ...