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|... we no longer deal with unlicensed, fee-charging debt management providers," NAB group executive, personal banking Rachel Slade. The bank wants to direct customers to its own services to assist with financial distress without charging fees.|
|... institutional, Bank of New Zealand and UBank. The move sees the customer experience division cease to exist, with former lead Rachel Slade transitioning to group executive, personal banking. Meanwhile, Nathan Goonan has been appointed group executive ...|
|... fees and extra fees applied on top of the conversion rate for foreign currency issuing. NAB chief customer officer Rachel Slade said the move was part of the bank's commitment to reduce complexity and reduce complaints. "NAB has built-up far too much ...|
|... marketing and customer experience to lead a single customer experience strategy for the bank. NAB chief customer officer Rachel Slade said amalgamating the two divisions will strengthen the customer experience capability further to deliver on common ...|
|... Encompassing customer experience, marketing, digital products, NAB Labs and NAB Ventures, the division will be led by Rachel Slade who has been appointed chief customer experience officer. Slade currently serves as executive general manager, deposits ...|
|... company. To enable a smooth transition, NAB has appointed executive general manager, deposits and transaction services Rachel Slade as acting group executive, customer products and services. Since joining NAB in 2010, Cahill has held a number of roles ...|
There is a good chance the planned superannuation guarantee increase to 12% will be deferred again as the nation continues to struggle with the effects of COVID-19, according to Mercer senior partner David Knox.
BetaShares' ETF that tracks crude oil futures is once again changing the length of contracts it tracks and is taking extra measures to automatically convert the ETF to all cash if oil futures drop significantly again.
The global fund manager saw its profits tumble 196% following net outflows of close to $19 billion in the first half of this year, resulting in heavy hits to fee and commission income.
Chi-X TraCRs and funds will now be offered on a privately owned wealth management platform, granting financial advisers and their clients access to some of the world's biggest listed companies.
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