Search Results | Showing 1 - 10 of 238 results for "Ombudsman" |
| | | ... Authority (AFCA) addressed a crowd of financial advisers at the MDS Self Licensing Summit 2026, busting the myth the ombudsman is always targeting them. Speaking at a discussion panel at last Thursday, AFCA senior ombudsman Nicholas Battaerd said based ... |
| | | | ... and don't just respond with a template answer." Further, Australian Financial Complaints Authority (AFCA) senior ombudsman Nick Battaerd added he's seen an authorised representative, who was also an adviser, selling non-existent products but it was ... |
| | | | ... savings. We are now being forced to fight the very systems that was supposedly created to protect us." AFCA acting chief ombudsman and chief executive June Smith commented: "We understand that investors want to have their complaints resolved as quickly ... |
| | | | The Australian Financial Complaints Authority (AFCA) has appointed Paul Woodburn as its new lead ombudsman superannuation, succeeding Heather Gray, who had served as lead ombudsman superannuation since 2020. Woodburn commenced in the role on May 25 ... |
| | | | ... have amplified consequences where systems were not sufficiently responsive to individual circumstances." Based on the ombudsman's investigation, these matters occured during individual interactions, but actions conducted by the firms were "not consistently" ... |
| | | | ... digital platforms in scam complaints, AFCA said. Congratulating Lacey on his appointment, AFCA chief executive and chief ombudsman David Locke said the role will help AFCA establish the world's first multi-party dispute resolution scheme for scams. "As ... |
| | | | ... technology officer. Brigid Parsonson has also been appointed as chief operating officer. AFCA chief executive and chief ombudsman David Locke said the new appointments ensure AFCA has the right expertise in place to prepare for the future and meet the ... |
| | | | ... simultaneous investigations underway, and we remain firmly committed to progressing these matters as quickly as we can," chief ombudsman and chief executive David Locke said. Separately, AFCA has issued its 1000 Dixon Advisory determination, which is ... |
| | | | ... suitability of establishing an SMSF and the types of other professional advice available to their clients. AFCA senior ombudsman Alexandra Sidoti argues the guidance should better address the understanding of the role of SMSFs, time management, and vulnerability. ... |
| | | | ... misleading information regarding these Commutation payments, which has left them out of pocket - a claim the Commonwealth Ombudsman later agreed with. The Ombudsman determined the Department of Defence had, in fact, historically provided DFRDB members ... |
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