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Showing 531 - 540 of 5292 results for "customer"

Islamic Bank hands back licence

JAMIE WILLIAMSON  |  THURSDAY, 7 MAR 2024
The banking startup, owned in part by Hejaz Financial Services, surrendered its restricted licence to APRA last week. Since July 2022, Islamic Bank held a licence to operate a restricted authorised deposit-taking institution (RADI). This "allows an ...

Overhaul of TPD structure, pricing needed: MLC Life

CHLOE WALKER  |  WEDNESDAY, 6 MAR 2024
Close to half of Australian workers have three months or less savings to get them through a disability impacting their ability to work, and women are particularly at risk, according to new research by MLC Life Insurance. The research, conducted by Freshwater ...

Aware Super appoints member strategy lead

KARREN VERGARA  |  TUESDAY, 5 MAR 2024
... AustralianSuper last July where he was joint acting chief strategy and corporate affairs officer. Prior to that, he was the head of customer strategy and insights. Cramond reports to group executive for member growth Steve Travis. "Chris will drive through ...

ASIC cracks down on scammers

CHLOE WALKER  |  MONDAY, 4 MAR 2024
The corporate regulator says it has shut down about 3500 investment scam websites since July 2023 to protect Australians from digitally enabled misconduct. According to ASIC's latest enforcement and regulatory update, it has secured almost $60 million ...

ASIC takes further action on Prospero

KARREN VERGARA  |  MONDAY, 4 MAR 2024
ASIC is pushing for Prospero Markets to be wound up following revelations that it was linked to one of Australia's biggest-ever money-laundering operations. Former officers and responsible managers of over-the-counter (OTC) derivatives issuer Prospero ...

Former Blockchain Global director confined to Australia

ANDREW MCKEAN  |  THURSDAY, 29 FEB 2024
ASIC has obtained an interim order from the Federal Court to restrict former Blockchain Global director Liang Guo, also known as Allan Guo, from leaving Australia. The corporate regulator is currently investigating Guo and two other Blockchain Global ...

Bloom Impact, MSC pulled up for greenwashing

RACHEL ALEMBAKIS  |  THURSDAY, 29 FEB 2024
The now-defunct app-led climate impact fund is the latest entity to cop a fine for greenwashing from the regulator. Melbourne Securities Corporation (MSC) has paid $13,320 to comply with an ASIC infringement notice relating to allegations of misleading ...

MLC Life Insurance hires from Cbus

CHLOE WALKER  |  TUESDAY, 27 FEB 2024
... background and expertise joining the group to help deliver on its strategy. "Mirella has a proven track record of delivering customer experience by building strong teams, driving innovation, agility, and performance in diverse and complex environments," ...

Super funds convene with assistant treasurer

ANDREW MCKEAN  |  MONDAY, 26 FEB 2024
... from the Super Members Council (SMC) met with assistant treasurer Stephen Jones to explore strategies for bolstering customer service. Industry super funds, in collaboration with the SMC, initiated a roundtable discussion last week with Jones, focusing ...

Super funds in pole position for expanded advice

KARREN VERGARA  |  MONDAY, 26 FEB 2024
... advice, RMIT University senior lecturer in finance and program manager My Nguyen said that they can leverage their existing customer base, data, and technology to provide low-cost and high-quality advice to their customers and enhance customer loyalty ...