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Showing 491 - 500 of 5291 results for "customer"

Federal Court rejects two CBA class actions

KARREN VERGARA  |  MONDAY, 13 MAY 2024
The Federal Court shut down two class actions against Commonwealth Bank of Australia (CBA) relating to anti-money laundering and counter-terrorism financing (AML/CTF). AUSTRAC alleged as early as 2017 that the bank contravened the Anti-Money Laundering ...

ClearView closes ClearChoice Super Rollover, launches trauma options

KARREN VERGARA  |  MONDAY, 13 MAY 2024
ClearView has made changes to its ClearChoice product series, including the launch of trauma options, and is closing its ClearChoice Super Rollover product. The first trauma option, Trauma Extras covers customers for less severe events such as fractures ...

'Just do what you say you'll do': ASIC's message to trustees

JAMIE WILLIAMSON  |  FRIDAY, 10 MAY 2024
ASIC commissioner Simone Constant says the regulator's new report on exorbitant advice fee deductions is not a criticism of advisers, rather of trustees failing basic obligations, with more still needing to be done by the reviewed funds some 12 ...

APRA 'continuing to monitor' UniSuper outage

JAMIE WILLIAMSON  |  THURSDAY, 9 MAY 2024
UniSuper has commenced the restoration of its services, as APRA confirms it is monitoring the situation which arose when the fund's private cloud was inadvertently deleted. In a brief statement to Financial Standard, APRA said it is "aware of the ...

AMP launches alternative debt fund

ELIZA BAVIN  |  WEDNESDAY, 8 MAY 2024
AMP is launching a new investment solution to provide bespoke access to global private debt investments in developed markets. AMP said the total volume of institutional assets under management allocated to private debt is estimated to be around US$1.7 ...

Prime Super finds new chief executive

ANDREW MCKEAN  |  MONDAY, 6 MAY 2024
... assumed the responsibilities of chief executive. Prime Super chair Nigel Alexander said Seales' leadership, vision, and customer-first values aligned perfectly with the goals of Prime Super. "The board looks forward to working with Raelene as we ...

Count renews Iress contract

KARREN VERGARA  |  MONDAY, 6 MAY 2024
Count has renewed its contract with Iress to continue to provide software to its 550 financial adviser network. Count's financial advisers will continue to use Iress' Xplan, saying that it wanted to partner with the right provider to support ...

ART names advice and education leads

ELIZABETH FRY  |  FRIDAY, 3 MAY 2024
... government and stakeholder relations within ART's commercial division. Here, he managed ART's single largest customer - the Queensland government - and aligned stakeholders such as health, education, and police. The executive and board director ...

Goldman Sachs ditches robo-adviser Marcus Invest

KARREN VERGARA  |  FRIDAY, 26 APR 2024
... great home for those customers." "Betterment was the obvious choice for those accounts as we share a deep commitment to customer satisfaction. We look forward to continuing to serve our Marcus Deposits customers with great products and a great experience," ...

How to win in today's wealth management industry: EY

ANDREW MCKEAN  |  WEDNESDAY, 24 APR 2024
... to a wider range of clients," it said. Wealth managers also need to deliver smooth omnichannel experiences for every customer journey. "This calls for an overall channel architecture, backed up with operational alignment that can integrate in-person ...