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Showing 471 - 480 of 5291 results for "customer"

Unprecedented vulnerabilities in financial services: KPMG

ANDREW MCKEAN  |  THURSDAY, 27 JUN 2024
... financial services executives to unprecedented vulnerabilities. In Australia, KPMG partner Matt O'Keefe noted that heightened customer and media focus, increasing regulator expectations, and an accelerating threat landscape in volume, speed, and sophistication ...

Family office, PE firms back local telco infrastructure provider

JAMIE WILLIAMSON  |  MONDAY, 24 JUN 2024
... and vision, while at the same time gaining new equity partners whose investment is a strong endorsement of CPS's customer-focused growth strategy and exciting future prospects. "From a day-to-day perspective it is business as usual at CPS. We are ...

Where does the world's largest active manager say to invest?

ANDREW MCKEAN  |  FRIDAY, 21 JUN 2024
Capital Group - which has US$2.7 trillion in equity assets under management - has identified three megatrends poised to upend industries and kick down the doors to fresh investment opportunities. The Californian headquartered investment manager, that's ...

Barrenjoey, Scentre Group establish jointly managed fund

ELIZA BAVIN  |  FRIDAY, 21 JUN 2024
Barrenjoey Private Capital and Scentre Group have established a jointly managed fund to purchase a 50% stake in Adelaide's Westfield Tea Tree Plaza and the adjoining Tea Tree Plus for $308 million. CBRE head of retail capital markets - pacific, Simon ...

GBST, Wipro join forces on holistic administration service

ANDREW MCKEAN  |  WEDNESDAY, 19 JUN 2024
... accelerate the industry's shift towards modern IT environments that improve operational efficiency, reduce costs, improve customer experience, and enable proposition expansion, like innovative retirement income solutions.

TAL appoints new chief executive

ELIZA BAVIN  |  TUESDAY, 18 JUN 2024
... leading TAL through its ongoing strategy in the life insurance and retirement markets with a focus on digitally enabled customer and partner experience. " Fiona Macgregor is an impressive leader with more than ten years in senior leadership roles at ...

Apex, ACA partner to broaden client services

ANDREW MCKEAN  |  FRIDAY, 14 JUN 2024
Apex Group and ACA Group have formed a partnership to offer their clients a wider range of services. The collaboration will see the creation of co-referral arrangement aimed at improving client outcomes. "This partnership with ACA compliments our service ...

Most in-demand skills for financial services workers

ELIZA BAVIN  |  WEDNESDAY, 12 JUN 2024
... thrive, a trend that has persisted since COVID-19. Recruitment in insurance has mainly focused on mid-to-senior roles in customer experience and personalisation, driven by better digital practices, newer technologies, and more robust customer data and ...

ASFA partners with First Nations Foundation

ELIZA BAVIN  |  TUESDAY, 11 JUN 2024
The Association of Superannuation Funds of Australia has announced a new learning partnership with First Nations Foundation (FNF) to deliver cultural competency training for members. This new partnership will give ASFA members access to FNF's culture ...

QIC backs startup investor

ANDREW MCKEAN  |  TUESDAY, 4 JUN 2024
... which focuses on vertical AI, to invest in high-growth Australian technology startups, particularly in cybersecurity, customer experience, and productivity and automation. Tidal partners with "disruptive early-stage companies" that want to transform ...