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Showing 441 - 450 of 5291 results for "customer"

'Our patience is running thin': ASIC

ELIZA BAVIN  |  THURSDAY, 15 AUG 2024
... obligations - but your most important obligation is to your customers. Note the deliberate choice in language there - customer, not member. Yes, the term 'member' comes with particular legal obligations, but they see themselves as your customers. "That's ...

ASX sued by ASIC for alleged misleading statements

ELIZA BAVIN  |  WEDNESDAY, 14 AUG 2024
The Australian Securities and Investments Commission (ASIC) has commenced proceedings in the Federal Court against the ASX, for allegedly making misleading statements related to its Clearing House Electronic Subregister System (CHESS) replacement project. ...

Misconduct cases soar at CBA

ELIZA BAVIN  |  WEDNESDAY, 14 AUG 2024
... provision for aligned advice remediation issues and program costs for $7 million. In addition, the group paid $137 million in customer refunds for ongoing service fees, $63 million in other remediation matters and utilised $29 million for program costs," ...

Challenger pre-tax profit up 17%, raises dividend to 26.5c

ANDREW MCKEAN  |  TUESDAY, 13 AUG 2024
... firm had delivered a very strong performance, executed on its growth strategy, made strategic investments around the customer and the capability to support long-term sustainable growth. "Our Life business performed exceptionally well and demonstrates ...

Iress snags Insignia Financial executive

ELIZABETH FRY  |  FRIDAY, 9 AUG 2024
... important time for our superannuation business as we reset our strategic priorities to drive improved performance and customer outcomes. Commenting on his appointment, Wall expressed excitement at joining Iress at a time of considerable change and opportunity. ...

AMP Super trustee has additional licence conditions removed

ANDREW MCKEAN  |  FRIDAY, 2 AUG 2024
The AMP Super Fund trustee, N.M. Super, has had its additional licence conditions lifted, marking the end of all outstanding matters raised by the Financial Services Royal Commission. N.M. Super, which controls the AMP Super Fund and Wealth Personal ...

BNP Paribas in talks to buy AXA Investment Managers

JAMIE WILLIAMSON  |  FRIDAY, 2 AUG 2024
... long-term asset management. Benefiting from a critical size in public and alternative assets, BNP Paribas would serve its customer base of insurers, pension funds, banking networks and distributors more efficiently." "The strategic partnership entered ...

Most Australians proactively retire: Research

KARREN VERGARA  |  FRIDAY, 2 AUG 2024
... transition and greater retirement happiness, retirement adjustment, and satisfaction," she said. Challenger chief executive, customer Mandy Mannix said the study drew a greater understanding from the participants who have a guaranteed income stream in ...

AIA Australia names head of wellbeing

MATTHEW WAI  |  THURSDAY, 1 AUG 2024
The wellbeing team is now part of the life insurer's shared value partnership team, following a strategic decision to maximise support for customers. AIA Australia has announced the new wellbeing team structure and welcomed Lucy Hartley as head ...

CareSuper, Spirit Super take final steps towards merger

JAMIE WILLIAMSON  |  TUESDAY, 30 JUL 2024
... chosen to lead a combined fund which will have a laser focus on our members and delivering them great value and excellent customer service. While right now is business as usual for both funds, we are on track to formally come together as the new fund ...