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Showing 401 - 410 of 5291 results for "customer"

TAL names retirement and wealth lead

MATTHEW WAI  |  THURSDAY, 31 OCT 2024
TAL Australia has announced an in-house promotion to lead its team of product, investment and operational specialists. Shaun Bransdon has stepped into the role of general manager, retirement and wealth, a position that he will further develop and deliver ...

Gap exists between licensees' AI use and governance processes: ASIC

MATTHEW WAI  |  TUESDAY, 29 OCT 2024
... AI on their compliance with conduct and consumer protection obligations or other regulatory obligations. "For example, customer segmentation by AI models in marketing could potentially identify customers who are not in a product's target market and ...

ASIC secures win against HCF Life

ELIZA BAVIN  |  TUESDAY, 29 OCT 2024
... products. ASIC alleged that the term could mislead the public as the term purported to allow HCF Life to deny coverage if a customer did not disclose a pre-existing condition before entering the contract, and a medical practitioner subsequently formed ...

AMP hires growth lead for super, investments

JAMIE WILLIAMSON  |  FRIDAY, 25 OCT 2024
AMP will soon have a director for growth and customer solutions join its super and investments leadership team, hiring a former BT head of product. Julie Slapp will join the business on November 25 in the newly created role, tasked with developing and ...

Delaying DBFO imposes 'generational' consequences

MATTHEW WAI  |  THURSDAY, 24 OCT 2024
The Council of Australian Life Insurers (CALI) is urging the federal government to take action on processing the second tranche of its Delivering Better Financial Outcomes (DBFO) package, saying any further delay could result in "generational impacts." ...

ASIC cans timeshare company AFSL

KARREN VERGARA  |  WEDNESDAY, 23 OCT 2024
... liquidation on 30 April 2021. An A Current Affair report in April interviewed victims who were stuck in Ultiqa contracts. One customer paid fees for 11 years and only used the service for two holidays. "The cost of those two holidays was a whopping $18,000 ...

Perks announces new acquisition

ELIZA BAVIN  |  FRIDAY, 18 OCT 2024
... largest independently owned financial services firms. Perks chief executive James Black said GPK Holdich's values and customer-centric approach were a natural fit for Perks. "GPK Holdich's long-standing relationships with South Australian businesses ...

AustralianSuper pumps $2.2bn into US data centre

KARREN VERGARA  |  WEDNESDAY, 16 OCT 2024
AustralianSuper is making its first investment in a US data centre platform for $2.2 billion in a bid to capitalise on the soaring demand for cloud and artificial intelligence (AI) infrastructure. Texas-based DataBank has found a place in AustralianSuper's ...

HUB24 share price, FUA skyrocket

KARREN VERGARA  |  TUESDAY, 15 OCT 2024
... visibility to manage, track, renew, and request advice fee arrangements, HUB24 said. "With a strong pipeline across all customer segments, we remain confident in meeting our FY26 Platform FUA target of $115-$123 billion and are well-positioned for future ...

Household spending drops in September: CBA

ELIZA BAVIN  |  TUESDAY, 15 OCT 2024
The Commonwealth Bank's (CBA) Household Spending Insights (HSI) index fell 0.7% month on month in September, in seasonally adjusted terms, following a gain in August of 1.6%. The fall in September was in line with expectations, CBA chief economist Stephen ...