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Showing 351 - 360 of 5287 results for "customer"

Traders left scrambling over ASX settlement outage

MATTHEW WAI  |  MONDAY, 23 DEC 2024
The Australian Securities Exchange (ASX) suffered another glitch last week that disrupted two days' worth of trades. The ASX said it detected a "technical issue" on its CHESS Batch Settlement last Friday, forcing trade settlements on December 18 ...

Court finds CFD issuers engaged in 'unconscionable conduct'

ELIZA BAVIN  |  MONDAY, 23 DEC 2024
... found that most customers lost money in up to 95% to 99% of cases. EuropeFX and TradeFred took the opposite position to customer trades, meaning that they profited when customers lost money on trades. Justice Wigney said: "I have no hesitation in concluding ...

ASIC sues Binance over customer protection failures

ELIZA BAVIN  |  THURSDAY, 19 DEC 2024
ASIC is taking Binance Australia to court alleging it denied more than 500 retail clients important consumer protections by misclassifying them as wholesale clients. ASIC alleges from 7 July 2022 to 21 April 2023, Binance offered crypto derivative products ...

Australian Retirement Trust takes stake in Pattern Energy Group

MATTHEW WAI  |  WEDNESDAY, 18 DEC 2024
Australian Retirement Trust (ART) and Dutch pension fund ABP will acquire Riverstone Holdings' equity stake in US-based renewable energy and transmission infrastructure company Pattern Energy Group. Pattern Energy Group was founded by Riverstone Holdings ...

ASIC sues HSBC Australia over $23m scam losses

MATTHEW WAI  |  MONDAY, 16 DEC 2024
... failed to promptly restore customers' full access to their bank accounts, on average taking 95 days to do so. One customer did not have full access restored for 542 days." The ePayments Code regulates the electronic payment facilities in Australia ...

Crypto operator to fork out millions after court ruling

ANDREW MCKEAN  |  FRIDAY, 13 DEC 2024
... however, found that the product was a credit facility and therefore required a TMD, meaning each time it was offered to a customer, Bit Trade breached design and distribution obligations (DDO). Justice Nicholas said Bit Trade "didn't turn its mind ...

QIC backs analytics platform with $2m investment

MATTHEW WAI  |  FRIDAY, 13 DEC 2024
... Analytics, a product engagement analytics platform for B2B companies. Accoil provides services to collect and organise customer behaviours to help companies better understand their consumers and drive better product engagement. QIC has made the investment ...

TAL creates consumer and growth unit

MATTHEW WAI  |  THURSDAY, 12 DEC 2024
... created consumer and growth team. As head of this new division, Lexie Denby will oversee TAL's direct and advised customer growth initiatives while ensuring its products and services remain relevant and accessible. The chief executive of Individual ...

Colonial First State completes group insurance review

JAMIE WILLIAMSON  |  THURSDAY, 12 DEC 2024
... progress in the coming years" Mu said. "The renewal of our partnership highlights our dedication to creating exceptional customer experiences, promoting health through our comprehensive wellbeing program, where we strive to support members in their health ...

ART beefs up analytics team

ELIZABETH FRY  |  THURSDAY, 12 DEC 2024
... general manager of transformation. She joins from Victorian Funds Management Corporation, where she oversaw the front-line customer businesses and large-scale operations. Her title at the $92 billion investment manager for the State of Victoria was director ...