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Showing 361 - 370 of 5287 results for "customer"

VFMC welcomes two key execs

ELIZABETH FRY  |  THURSDAY, 12 DEC 2024
... appointed interim head in September when she arrived from well-being firm Australian Unity where she served as head of customer strategy and performance. She spent a big chunk of her career at the National Australian Bank, where she held senior roles ...

AMP nabs Mercer wealth manager

ELIZABETH FRY  |  THURSDAY, 12 DEC 2024
... and Cloe Reece to the super and investments team. Slapp, who joined last month, is tasked with developing and managing customer solutions that differentiate AMP Super and AMP Investments. Reece came on board as general manager of risk, compliance, and ...

MLC Life and Resolution Life Australasia to merge

ELIZA BAVIN  |  WEDNESDAY, 11 DEC 2024
... million customers and partners, Acenda will focus on growth and remain open to new business, Nippon Life said. The combined customer base will offer scale and stability to ensure Acenda will be able to meet the evolving needs of Australians. Nippon Life ...

TAL creates consumer and growth division

MATTHEW WAI  |  TUESDAY, 10 DEC 2024
... consumer and growth team. Alexis Denby has taken on the role, where she will be responsible for TAL's direct and advised customer growth initiatives whilst ensuring its products and services are up to scratch. Denby joined the life insurer over a decade ...

AFCA completes independent review of operations

ELIZA BAVIN  |  MONDAY, 9 DEC 2024
... of systemic issues; transforming the systemic issues and funding models; developing a new case management system and customer portals; undertaking independent audits of decision-making and complaints handling; updated the rules and operational guidelines ...

ANZ chief to retire, external successor named

MATTHEW WAI  |  MONDAY, 9 DEC 2024
Following an extensive search, ANZ has appointed a new leader as chief executive Shayne Elliot prepares to retire. ANZ said it assessed a range of external and internal candidates, with the board "spoilt for choice" in the process, ANZ chair Paul O'Sullivan ...

NEOS updates medical definitions, labels

KARREN VERGARA  |  FRIDAY, 6 DEC 2024
NEOS has introduced several changes to one of its products that includes updated medical definitions and naming conventions, affecting new and existing customers. From December 6, new and current NEOS Protection policyholders will see changes to critical ...

Millions of Aussies want episodic advice: Research

MATTHEW WAI  |  FRIDAY, 6 DEC 2024
More than 10 million Australian adults are set to seek financial advice, with more than half wanting access to a more flexible offering, a new report from Investment Trends reveals. The 2024 Financial Advice Report indicates that, out of the 21 million ...

Commonwealth Bank names chief economist

ELIZA BAVIN  |  THURSDAY, 5 DEC 2024
Commonwealth Bank (CBA) has appointed Luke Yeaman as its new chief economist and head of global economic and markets research. Yeaman is currently a deputy secretary in the Department of Treasury and head of their macroeconomic group, a position he's ...

Treasury gives Tranche 2 reform package preview

JAMIE WILLIAMSON  |  WEDNESDAY, 4 DEC 2024
The government has provided clarity on the second tranche of the Delivering Better Financial Outcomes reforms, offering more detail around what's included and confirming the remit of its 'new class of adviser.' The second package of reforms is aimed ...