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Showing 291 - 300 of 500 results for "Satisfaction"

BNP Paribas wins another custody mandate

MARK SMITH  |  MONDAY, 14 MAR 2016
... partners grow is a major part of our focus." BNP Paribas Securities Services was ranked top custodian for client satisfaction in the Global Custodian Agent Banks in Major Markets Survey, ranking top in all categories of settlement, asset servicing, relationship ...

Four bazookas and a phrase

BENJAMIN ONG  |  FRIDAY, 11 MAR 2016
Well he tried, and he tried, and he tried but he can't get no satisfaction, oh no, no. no. For all intents and purposes, ECB President Mario Draghi over-delivered on the eagerly-awaited stimulus promised two months ago. He came in firing not with one... ...

New engagement tool for super funds

DARREN SNYDER  |  TUESDAY, 8 MAR 2016
... of membership, while others approach it differently. "We've got other super funds with key goals around customer satisfaction-type metrics such as net promoter scores. We've got super funds who, as part of their digital first strategy, want to provide ...

Back-office upgrade is front of mind for time-conscious advisers

MICHELLE BALTAZAR  |  WEDNESDAY, 2 MAR 2016
... create for advice businesses is significant... the process will lead to faster turnaround times and better client satisfaction," he said. This integration will be progressively rolled out this month to advisers accessing dealer services from netwealth ...

Margin loans keep pace with shrinking customer-base

ALEX BURKE  |  WEDNESDAY, 10 FEB 2016
... appear to be increasingly satisfied with their margin lenders, giving high ratings across Investment Trends' "key satisfaction drivers". The report added that this "has translated into satisfaction with margin lenders returning to pre-GFC levels." In ...

IOOF division launches philanthropy services

LAURA MILLAN  |  THURSDAY, 10 DEC 2015
... involves family giving it can actually lead to an increase in funds under management, as well as increased client satisfaction," IOOF general manager trustee services Gary Riordan said. "Building the knowledge of financial advisers, lawyers and accountants ...

Culture is the 'glue' that drives growth

MICHELLE BALTAZAR  |  FRIDAY, 30 OCT 2015
... and tangible to everybody... but what really matters is the informal culture which is 'below the line', like job satisfaction, office politics, morale.. all those things that aren't discussed openly within the company," said Peake. Referring to a 2011 ...

Use of bank-aligned advisers in decline

LAURA MILLAN  |  WEDNESDAY, 14 OCT 2015
... 2015, with mobile usage up from 26.2% to 33.6%. Clients using advisers to deal with their banks also rate lower in satisfaction (81.8%) than those using the internet via the website (90.4%) and those using their phone apps (89.9%). "It is worth noting ...

Price is wrong for supermarket super

ALEX BURKE  |  FRIDAY, 28 AUG 2015
... use a supermarket super fund if it charged no fees. CoreData correlates these findings with an increased sense of satisfaction with members' current funds; nearly three quarters (73.5%) indicated they felt this way, up from 65.6% in 2014, which reflects ...

Planners continue insurer switches

DARREN SNYDER  |  TUESDAY, 25 AUG 2015
... planner relationships were OnePath, AIA Australia, BT Life and TAL. The top three risk software providers by planner satisfaction were XPLAN (IRESS), COIN and Midwinter. "Insurer relationships remain in a state of flux," Choi said. "While planners are ...