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Showing 281 - 290 of 500 results for "Satisfaction"

CalPERS names new chief executive

DARREN SNYDER  |  FRIDAY, 15 JUL 2016
... members involved. She has demonstrated throughout her career strong leadership and innovation, an emphasis on customer satisfaction, and team collaboration that will be fundamental to the future of CalPERS." Frost's career spans executive level positions ...

Adviser commitment to tech relationships falling

KERRIE SYDEE  |  FRIDAY, 1 JUL 2016
... providers to demonstrate they are meeting both planners' and clients' needs, as there is a strong correlation between satisfaction and the intention to switch. "One of the key challenges affecting providers in the current environment has been the increased ...

Life insurers must be more transparent: AFA

KERRIE SYDEE  |  FRIDAY, 10 JUN 2016
... with life insurance companies than is commonly assumed. The research found that the income protection claimants' satisfaction with insurance companies is 80% with the strongest performing company achieving 85% satisfaction and an NPS of 45. For individuals ...

Sentiment recovers but cash still king

MARK SMITH  |  THURSDAY, 9 JUN 2016
... coming a distant second (22.0%)." Turnbull added things may change in the future with a general decline in investor satisfaction with the performance of their cash over recent quarters. "While cash remains popular among investors, only one quarter (23.9%) ...

Surveys show accumulation and retirement battle

DARREN SNYDER  |  TUESDAY, 7 JUN 2016
... survey of more than 18,000 Australians with superannuation found that industry funds lead the way when it comes to satisfaction with financial performance. Highlighting Australia's strong accumulation system, the Roy Morgan survey also points out the ...

SMSF accountants seek investment product knowledge

DARREN SNYDER  |  WEDNESDAY, 1 JUN 2016
... planners and dealer groups are taking the initiative to form referral arrangements with one another. Accountants' satisfaction with their SMSF software has remained high over the last 12 months, according to Investment Trends. Cloud-based solutions Class ...

Research places State Super on top

KERRIE SYDEE  |  THURSDAY, 12 MAY 2016
State Super's 2015 Member Satisfaction Research has named State Super as the leading superannuation fund in providing superior member services. In its third year, the research benchmarked State Super against the general superannuation industry and revealed ...

Women and Gen X happiest with advice

KERRIE SYDEE  |  TUESDAY, 10 MAY 2016
... under 45 are the most satisfied with their financial adviser, according the latest Lifeplan ICFS Financial Advice Satisfaction index. The Lifeplan ICFS survey, undertaken every six months in partnership with the University of Adelaide, aims to measure ...

Fitzpatricks hires ex-ipac adviser to head up Adelaide practice

ALEX BURKE  |  TUESDAY, 3 MAY 2016
... Australia. Prior to that, he held roles at MLC and ANZ. Commenting on his appointment, Case said: "I derive great satisfaction from the client relationship aspect of being a financial planner - helping to guide a client from where he or she is today ...

Banks launch major consumer protection program today

ALEX BURKE  |  THURSDAY, 21 APR 2016
... sector got us through the global financial crisis. "Since then banks have done a lot of work in improving customer satisfaction, strengthening their balance sheets, and making it easier for customers to do their banking wherever and whenever they want." ...