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Showing 231 - 240 of 500 results for "Satisfaction"

Commonwealth Bank appoints new chief executive

JAMIE WILLIAMSON  |  MONDAY, 29 JAN 2018
... employer of choice for gender and social diversity. It has also achieved and sustained industry-leading customer satisfaction ratings, through continued investment in its people and its technology advantage," Livingstone said. She noted that CBA's total ...

Advice clients most satisfied with goals-based approach

JAMIE WILLIAMSON  |  TUESDAY, 23 JAN 2018
Goals-based advice is gaining ground with fresh insight suggesting it leads to greater levels of client satisfaction. Latest Investment Trends analysis shows planners with the most satisfied clients "are often those who are successful in creating congruity ...

ClearView revamps life insurance platform

ALEX BURKE  |  TUESDAY, 16 JAN 2018
... establish a new insurer relationship in 2018. "Insurers that cultivate their planner relationships and maintain high satisfaction levels will benefit from lower attrition levels," Investment Trends senior analyst King Loon Choi said at the time. Blaxland-Walker ...

NSW government insurance arm appoints new chief after incumbent moves to QBE

ALEX BURKE  |  MONDAY, 15 JAN 2018
... in large-scale business and cultural transformation. He reflects QBE's passion for building customer and employee satisfaction and is well credentialled to leverage the strong platform in the Australia and New Zealand business," Regnan said.

Satisfaction with industry super rising

JAMIE WILLIAMSON  |  FRIDAY, 12 JAN 2018
Industry superannuation funds are making a comeback in the consumer satisfaction stakes as latest Roy Morgan data shows they have edged retail funds for the third consecutive month. Despite having trailed retail funds for the first seven months of 2017 ...

Financial advice crucial to industry fund members: Cbus

JAMIE WILLIAMSON  |  MONDAY, 8 JAN 2018
... the partnership has seen more than 3000 members paired with a CFP, with over 96% reporting positive feedback. "That satisfaction is reflective of the fact the service is designed for them with only their interests in mind. Cbus is proud of that," Harper ...

Career progression positive for women advisers

KARREN VERGARA  |  TUESDAY, 19 DEC 2017
... millennials seek. The majority (82%) of women said the opportunity to help people is attractive and the sense of satisfaction from helping clients is the top reason why they stay in the profession. In terms of skills, those with experience said despite ...

Misperception of independence jeopardising trust

JAMIE WILLIAMSON  |  FRIDAY, 1 DEC 2017
... products, with 74.9% of advisers across all major financial planning groups selling their own products. Despite this, satisfaction levels across the industry when it comes to superannuation performance are increasing. Those who purchase superannuation ...

Institutional advice licensees to continue feeling the heat

JAMIE WILLIAMSON  |  WEDNESDAY, 29 NOV 2017
... shows non-institutionally aligned platforms currently have the fastest growth while also topping polls for client satisfaction, adding that 75% of advisers would consider switching their primary platform. As we move into 2018, Alcock said these trends ...

Centrepoint launches new advice partnership

JAMIE WILLIAMSON  |  FRIDAY, 24 NOV 2017
... partnerships with those firms in the Partner's Circle, which were selected based on their the quality of advice, satisfaction of clients, levels of client engagement, funds under management, and engagement with Centrepoint. This will enable Centrepoint ...