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Showing 181 - 190 of 499 results for "Satisfaction"

Suncorp named Bank of the Year

ELIZABETH MCARTHUR  |  THURSDAY, 4 JUL 2019
... including home loans, investment loans, credit cards, business banking, investment lending and mobile banking. Customer satisfaction was also considered, using Roy Morgan data over the 12-months to March 2019. Money editor-in-chief Michelle Baltazar ...

Netwealth distribution lead exits

JAMIE WILLIAMSON  |  MONDAY, 1 JUL 2019
... did not comment on Mitchell's replacement. The platform provider was recently voted as the top platform by overall satisfaction in the Investment Trends Planner Technology Report for 2019, with 55% of users rating their overall satisfaction as 'very ...

Advice affordability a growing concern

HARRISON WORLEY  |  FRIDAY, 28 JUN 2019
... year. Netwealth is still the highest rated platform, with 55% of planners primarily using the platform listing their satisfaction as very good. HUB24 sits in second at 43%, with Asgard eWRAP, CFS First Choice and BT Panorama rounding out the top five. ...

Big four satisfaction on road to recovery

HARRISON WORLEY  |  TUESDAY, 28 MAY 2019
... services, customers of the big four banks are starting to feel more satisfied. Latest Roy Morgan findings show customer satisfaction with Australia's largest banks is starting to recover from the beating it received during the Royal Commission. According ...

Financial advice valued beyond returns

KARREN VERGARA  |  TUESDAY, 21 MAY 2019
... financial security and quality of life, latest research shows. Australian Unity's bi-annual LifePlan Financial Advice Satisfaction Index, compiled with the help of the University of Adelaide, found advised investors felt 15% more financially secure than ...

Life insurers prioritise customer service over tech

KARREN VERGARA  |  TUESDAY, 7 MAY 2019
... companies the year ahead. About one quarter of the 50 leaders canvassed said they will measure their success via customer satisfaction and customer-retention metrics. Their next key priorities are improving technology and differentiating products. Insurers ...

Bravura raises $165m for GBST bid

KANIKA SOOD  |  FRIDAY, 3 MAY 2019
... indicative proposal which go to value and certainty, including Bravura's request to conduct due diligence to its satisfaction, particularly in the light of the fact that it is a direct competitor of GBST." Announcing the raise yesterday, Bravura ...

Financial adviser salaries revealed

JAMIE WILLIAMSON  |  THURSDAY, 11 APR 2019
... non-financial performance metrics. These metrics are likely to include compliance ratings, teamwork, new revenue, client satisfaction and client retention. If followed, the benchmark salary for a financial adviser with five to 10 years' experience and ...

SMSFs outshine industry funds for large balances

KARREN VERGARA  |  TUESDAY, 9 APR 2019
Industry superannuation fund satisfaction outranks retail funds in all categories, but failed to beat self-managed super funds when it comes to larger balances. This is according to Roy Morgan's latest Superannuation Satisfaction Report which found ...

Barefoot Investor boosts Rest indexed options demand

KARREN VERGARA  |  FRIDAY, 22 MAR 2019
... chat capability. Live chat has received a 96% rating among members and is the most successful in terms of customer satisfaction, she said.