Newspaper icon
The latest issue of Financial Standard now available as an e-newspaper
READ NOW

Search Results

Showing 301 - 310 of 500 results for "Satisfaction"

Mercer launches super data analytics tool

MARK SMITH  |  TUESDAY, 18 AUG 2015
... predictive analytic algorithms and member insights that can reveal new opportunities for funds." Edge also measures member satisfaction and retirement readiness using Mercer's Retirement Readiness Index.A Funds can use this information to help members ...

New guide teaches social media best practice

MARK SMITH  |  MONDAY, 10 AUG 2015
... world is changing and that tailoring communication channels to client preferences will be a key driver of client satisfaction and loyalty. "There are now more mobile devices in the world than there are people. With the rate of mobile devices growing ...

Financial services fail to share mental health data

MARK SMITH  |  FRIDAY, 24 JUL 2015
... (ACSI), only a third of financial services companies disclose workforce turnover rates, just a quarter reveal workforce satisfaction measures and only two in 10 disclose rates of absenteeism (21%). They score better on more formal initiatives where 92% ...

Super fund members switching at record rates: research

DARREN SNYDER  |  MONDAY, 6 JUL 2015
... retirement projections, online fund consolidation and visibility of super from their bank account. Members' overall satisfaction ratings declined industry wide with less confidence in the manager of their retirement funds to provide direction and reassurance ...

Advisers waiting on the sidelines with smart beta

LAURA MILLAN  |  MONDAY, 29 JUN 2015
... transparency of "ETFs that track the most complex indices, and that are sold primarily for their outperformance." However, satisfaction with smart beta ETFs was high, with 74% of investors declaring they are satisfied. Causer said that a difficulty for ...

Investors concerned smart beta lacks transparency

LAURA MILLAN  |  WEDNESDAY, 24 JUN 2015
... transparency of "ETFs that track the most complex indices, and that are sold primarily for their outperformance." However, satisfaction with smart beta ETFs is high, with 74% of investors declaring they are satisfied. When asked about their list of priorities ...

Almost everyone got a bonus this year, report reveals

MARK SMITH  |  THURSDAY, 11 JUN 2015
... (39%) said they were satisfied with their payout while 49% were either neutral or dissatisfied with their bonus. The satisfaction level seems to be higher in asset management (67%) and insurance (60%), whilst broking, retail bank, investment bank and ...

Members less likely to switch from workplace funds

ALEX DUNNIN  |  THURSDAY, 28 MAY 2015
... confirms how fundamental workplace distribution for any mass market wealth group is. The report also notes that overall satisfaction with superannuation is increasing sharply, but such a statistic is meaningless given that it's compulsory as well as ...

Advice not just compliance: Centrepoint

ALEX BURKE  |  FRIDAY, 15 MAY 2015
... chief executive John de Zwart has called out advisers who focus on regulatory compliance without considering client satisfaction. He argued that licensees and practices are obsessed with "[their] own processes rather than the needs of clients." "We need ...

Young investors happier with advisers

DARREN SNYDER  |  FRIDAY, 1 MAY 2015
... commissioned by Lifeplan. The April survey of 409 investors showed under-30s now sit second to over-60s in terms of adviser satisfaction with regards to performance, trust and reliability, and technical ability. Investors with lower net wealth seem to ...